CONFERENCE RECEPTIONIST

Job description

Conference Receptionist

China Civil Engineering Construction Corporation (CCECC) is seeking a highly professional, customer-oriented, and organized Conference Receptionist to support the smooth operation of conferences, meetings, and corporate events.

Location: HEAD OFFICE, LUSAKA ZAMBIA

Employment Type: CONTRACT

Key Responsibilities

• Welcome and register conference delegates, visitors, and guests in a courteous and professional manner
• Manage reception and front-desk activities during conferences, meetings, and corporate events.
• Prepare and serve a variety of beverages, including Chinese tea and specialty coffee drinks.
• Ensure conference rooms, reception areas, and hospitality stations are maintained to the highest standards.
• Coordinate meeting schedules and assist with conference logistics.
• Handle telephone calls, emails, and visitor inquiries professionally.
• Support senior management and visiting delegations with hospitality and administrative services.
• Maintain accurate visitor records and ensure compliance with company protocols.
• Demonstrate excellent business etiquette when interacting with clients, government officials, and international guests.

Requirements

• Diploma or Certificate in Hospitality Management, Business Administration, Customer Service, or a related field.
• Minimum of 2 years’ experience in reception, hospitality, conference services, or a similar role.
• Knowledge of Chinese tea culture, tea preparation, and tea-serving etiquette.
• Ability to prepare different types of coffee, including espresso, cappuccino, latte, americano, and other specialty beverages.
• Strong understanding of professional business etiquette and corporate hospitality standards.
• Excellent communication and interpersonal skills.
• Well-groomed appearance and professional demeanor.
• Ability to work under pressure and manage multiple tasks effectively.
• Proficiency in Microsoft Office applications.
• Basic knowledge of the Chinese language will be an added advantage.

Competencies

• Exceptional customer service skills.
• Attention to detail.
• Professionalism and discretion.
• Strong organizational and time-management abilities.
• Ability to work effectively in a multicultural environment.

Interested candidates should submit their application letter, detailed CV, and copies of relevant qualifications to ccecczm@gmail.com no later than 30 june 2026

China Civil Engineering Construction Corporation (CCECC) is an equal opportunity employer and encourages qualified candidates to apply.