Risk Assurance Manager

Job description

Job description
Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

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Job Summary

To maintain a robust internal control environment within the Retail Function by proactively identifying risks, conducting regular assurance reviews and testing, and establishing high-quality standards and measures to prevent the recurrence of errors and repeat findings.

Job Description

Review & Assess Controls: Ensure that adequate internal controls are in place across all Retail cluster Department (Digital Channels, Cards, Merchant Acquiring, Transactional Banking, Assets, Customer Service, and Sky Banking).
Ensure Compliance: Monitor compliance with internal policies, procedures, and external regulatory requirements across all Retail functions.
Assist in the execution of Control Performance Assessment (CPA) and Risk Control Self-Assessment (RCSA) reviews and testing within the Retail cluster.
Identify any gaps in controls during the reviews and suggest improvements to enhance risk mitigation strategies.
Ensure control issues identified in audits (internal, external, or compliance audits) are resolved within agreed timelines.
Prepare Issue Closure Packs and ensure they are properly documented and signed off by relevant stakeholders.
Review all operational policies, processes, and procedure manuals across the Retail cluster, ensuring they are current, relevant, and aligned with industry standards.
Recommend updates to ensure processes are efficient and control gaps are minimized.
Regularly compile and report on Key Risk Indicators (KRIs) for high-risk processes, ensuring timely reporting and proactive mitigation of any material control weaknesses.
Report on key findings and escalate areas of concern to senior management for further action.
Ensure timely execution of all control exceptions identified through daily, weekly, monthly, and ad-hoc checks.
Document and track all exceptions in the Remediation Log, ensuring corrective tasks are implemented and tracked to closure.
Address Root Causes of control failures and ensure corrective actions are effective in preventing recurrence.
Report major control issues and findings from the Remediation Log to the Financial Risk and Controls Manager for inclusion in the Monthly Risk & Control Pack.
Report critical concerns to the Head of Risk, Governance, and Controls for escalation to senior management.
Capture all risk events on Open Pages system as reported by various Retail stakeholders within the prescribed timelines..
Ensure that all risk events are logged accurately and tracked to resolution

Education

Higher Diplomas: Business, Commerce and Management Studies (Required)