Recoveries Officer

Join Century Loans Limited as a Recoveries Officer in Lusaka

Century Loans Limited is currently looking for a dedicated professional to fill the role of Recoveries Officer in our Collections Department, based in Lusaka, Zambia. This opportunity is ideal for candidates seeking recoveries officer jobs in Lusaka who are committed to managing and recovering outstanding loan debts efficiently and ethically.

Role Overview for Recoveries Officer Jobs in Lusaka

As a Recoveries Officer, you will play a critical role in maintaining the financial health of Century Loans by proactively engaging with clients who have defaulted on their loan repayments. Your responsibilities will include negotiating repayment plans, implementing recovery strategies, and ensuring compliance with institutional policies and procedures. This position demands a proactive approach to communication and a strong focus on achieving recovery targets.

Key Responsibilities

• Contact delinquent borrowers through phone calls, emails, SMS, and in-person visits to recover outstanding loan balances.
• Manage a portfolio of delinquent accounts by prioritizing cases based on risk and outstanding amounts.
• Trace clients who have updated their contact details or relocated to ensure continued communication.
• Maintain detailed and accurate records of all recovery activities, including communication logs, payment agreements, and any legal proceedings.
• Prepare comprehensive reports on recovery progress, portfolio performance, and any challenges encountered.

Qualifications and Experience Required

• Minimum of a Diploma in Social Science or a related discipline.
• Demonstrated experience in loan recoveries, debt management, or collections.
• Valid Driver’s License is mandatory.
• Ability to work autonomously as well as collaboratively within a team environment.
• Strong communication and interpersonal skills to effectively engage with clients.
• High ethical standards and integrity.
• Proficiency in Microsoft Office applications.

How to Apply for Recoveries Officer Jobs in Lusaka

Interested candidates are encouraged to submit their CVs along with supporting documents via email to recruitments@centuryloans.net. Join Century Loans Limited and contribute to our mission of responsible lending and effective debt recovery.