Branch Manager x 7

Job description

Branch Manager Jobs in Zambezi, Mpulungu, Mwinilunga, Mfumbwe, Sesheke, Mongu and Kitwe Access Bank Zambia is excited to announce openings for Branch Manager jobs in Zambezi Mpulungu Mwinilunga Mfumbwe Sesheke Mongu Kitwe. We are looking for seven dynamic, self-driven individuals to lead our Retail Digital Banking branches across these key locations. This is an excellent opportunity to join a leading financial institution and contribute to our growth and customer service excellence. About the Branch Manager Role The Branch Manager plays a vital role in achieving branch targets by formulating and executing effective sales and marketing strategies. You will ensure exceptional customer service standards, uphold compliance with banking procedures, and provide hands-on leadership to your branch team. Reporting directly to the Regional Branch Manager, you will be instrumental in driving the branch’s success and growth. Key Responsibilities for Branch Manager Jobs in Zambezi Mpulungu Mwinilunga Mfumbwe Sesheke Mongu Kitwe Collaborate in developing and aligning branch strategies with the country’s Retail Banking objectives. Work closely with branch management to translate strategies into actionable plans tailored to specific segments, products, and locations. Set clear targets for Relationship Officers and conduct daily sales meetings to drive performance. Communicate strategies for approval and monitor their implementation, adjusting to market trends. Identify new business opportunities through market research and prioritize efforts in line with Retail Banking goals. Develop, implement, and track sales plans, including follow-ups on customer appointments. Oversee customer call reports and summarize outcomes to improve service delivery. Create and manage sales strategies for walk-in customers, ensuring they receive appropriate product and service guidance. Required Skills and Experience University degree in Banking, Finance, Business Administration, or a related field. Minimum of 5 years’ experience in retail banking with strong sales and client-facing exposure. Proven leadership skills with a track record of managing and motivating teams to meet targets. Excellent interpersonal skills to build and maintain relationships across all organizational levels. Strong verbal and written communication skills with the ability to communicate clearly and effectively. Competence in conflict resolution, negotiation, and influencing stakeholders. Highly analytical with strong attention to detail and problem-solving capabilities. Proactive, resourceful, and able to work efficiently under deadlines. Sound judgment and decision-making skills. How to Apply If you are interested in one of the branch manager jobs in Zambezi Mpulungu Mwinilunga Mfumbwe Sesheke Mongu Kitwe and meet the above requirements, please submit your cover letter, curriculum vitae, and certified academic documents (by ZAQA) via email to recruitments@accessbankplc.com. Use the subject line: “Branch Manager – [Location of your interest]”. Please note that hand-delivered or postal applications will not be accepted. The closing date for applications is 10th July 2026. Only shortlisted candidates will be contacted within 30 days of the closing date. Job Category Banking & Finance