Hub Manager

Job description

Hub Manager Jobs in Lusaka – Join Talent House Ltd Talent House Ltd invites qualified candidates to apply for the position of Hub Manager in Lusaka, Zambia. If you are seeking hub manager jobs in Lusaka that offer dynamic leadership opportunities in a fast-growing environment, this role is designed for you. Our client, a leading recruitment and HR consulting firm, connects talented professionals with organizations to foster mutual growth and success. About the Hub Manager Role The Hub Manager (New Markets) will act as the frontline operational leader responsible for launching and expanding hubs in uncharted markets. This role covers all phases from market validation and pilot testing to scaling operations and managing profitability across multiple sites. The ideal candidate will demonstrate an entrepreneurial spirit, strong people leadership skills, and the ability to cultivate customer relationships from the ground up. Key Responsibilities for Hub Manager Jobs in Lusaka Market Launch: Lead the full expansion process including market validation, site acquisition, and operational go-live of new hubs. Customer Acquisition: Implement aggressive door-to-door sales campaigns aiming to secure over 150 active members within eight weeks of launch. Retention & Account Management: Enhance customer experience by engaging churned customers and resolving service issues to maintain a stable user base. Team Leadership: Recruit, onboard, and train new Hub Managers and field agents to develop a high-performing local team. Operations & Profitability: Train team members on core operations to sustain hub growth and ensure long-term site profitability. Technical Collaboration: Work closely with Field Service Engineers to ensure smooth technical integration and prompt resolution of issues. Market Intelligence: Gather local consumer insights and competitive data to tailor sales strategies to community-specific cultural contexts. Performance Tracking: Utilize data-driven methods to monitor hub metrics, evaluate field performance, and implement improvements to meet sales targets. Qualifications and Traits 3 to 5 years of experience in field-based sales, customer acquisition, and customer experience management. Proven leadership skills managing and coaching teams, preferably frontline sales or field agents. Entrepreneurial and results-oriented mindset, comfortable working in ambiguous, early-stage expansion settings. Strong communication and relationship-building abilities with cultural sensitivity and respect for local community dynamics. Willingness to travel extensively and relocate across multiple African markets as required. Passion for renewable energy access and women’s economic empowerment aligns with the mission. Why Consider Hub Manager Jobs in Lusaka with Talent House Ltd Opportunity to contribute during a critical growth phase with high visibility and potential for rapid advancement. Collaborate with an international team spanning Canada, China, Tanzania, and Nigeria. Gain valuable hands-on business development experience with strong support from an established startup environment. Competitive salary offered, commensurate with experience. Application Details Interested candidates should submit their CV to careers@talenthousepeople.com by June 26, 2026. This is a full-time position based in Lusaka, Zambia, within the Management and Retail & Sales categories.