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OPERATIONS OFFICER

ZETU COURIER Lusaka, Zambia

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Check whether this older listing is still open. It has no confirmed closing date and may no longer accept applications. Browse the latest jobs in Zambia.
Employer reference

Employer and vacancy source: ZETU COURIER

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployerZETU COURIER
  • LocationLusaka, Zambia
  • Employer websitezambiajobalerts.com
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
ZETU COURIER
Location
Lusaka, Zambia
Posted
June 21, 2026
Job type
Full Time
Category
Other
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.

Website ZETU COURIER

Job description

Zetu Courier Limited 

Job Title: Operations Officer

*Location: Lusaka, ZAMBIA.

About the Role

We are looking for a hands-on Operations Officer to oversee our outbound and dispatch operations. You’ll be responsible for making sure orders move from our warehouse to customers quickly, accurately, and cost-effectively. If you’re organised, proactive, and thrive in fast-paced environments, this role is for you.

Key Responsibilities

– Manage Outbound & Dispatch Team: Lead, schedule, and supervise the dispatch team to meet daily targets and maintain high service standards.

– Follow-ups & Coordination: Conduct regular follow-ups with riders, Agents, and customers to resolve issues and ensure smooth deliveries of parcels

– Stock Management: Monitor stock levels, coordinate with warehouse/store teams, and ensure accurate inventory records to prevent stockouts and overstock.

– Route Planning: Plan and optimise delivery routes daily to reduce transit time, costs, and delays.

– Rider/Transport Management: Assign jobs to riders and enforce compliance with company policies.

– Timely Delivery: Take ownership of on-time delivery KPIs. Identify bottlenecks and implement corrective actions fast.

– Reporting: Maintain daily logs and provide reports on dispatches, deliveries and delays.

Requirements

– Diploma/Degree in Logistics, Purchasing and Supply, Business Administration, or related field.

– 1-2 years’ experience in operations, preferably someone with a background in courier/delivery service.

– Strong organisational and problem-solving skills.

– Working knowledge of Google Sheets/Excel for tracking and reporting.

– Good communication skills and ability to manage a team under pressure.

What We Offer

– Growth opportunities within the operations team

– Fast-paced environment with real impact on business results.

How to Apply

Send your CV and other relevant documents as a single file to hrmzetuzm@gmail.com “Application – Operations Officer”.

Deadline: 1st June,2026.

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