Key Accounts Manager

Job description

Reports to Business Development Manager

Job Purpose:

To manage the Commercial Fuel and Lubricants business to achieve Afroil’s business objectives through direct interface with key  customers in order to deliver sustainable business development. Grow and maximise Afroil’s profitability and optimization of business processes.

Key Responsibilities

• Develop commercial business portfolio, including all major sectors: Mining, Manufacturing, Transport, Agriculture, etc
• Drive sales performance through implementation of sales and marketing initiatives to achieve financial targets
• Monitor key accounts performance trends and determine appropriate actions to address any issues to optimize the business
• Deliver best-in-class customer service
• Compliance to credit policy
• Act as a professional advisor and assume a leading  role between Afroil and its key customers
• Ensure that Company’s corporate image is maintained
• Provide the Company with marketing/sales intelligence
• Build and maintain effective relationships with stakeholders
• Initiate and drive Commercial Projects through sound Project Management practice

Specific Outcomes:

• Deliver a strong commercial (fuel and lubricants) business, specific on long-term customers
• Sales and Profitability of Commercial businesses
• Field and Market  Intelligence
• Credit Management
• Customer Service
• Asset Management
• HSEQ

Knowledge

• Strong Understanding Oil industry in Zambia
• Understanding Economic trends.
• Knowledge of applicable corporate governance issues.
• Understanding of basic business finance.
• Understanding indutry regulations related to Commercial business

Skill

• Relationship management – Building and maintaining good customer relationships.
• Managing risk (financial risk-managing HSE compliance)
• Communication skills.
• Computer literacy
• Budgeting
• Negotiating ability.
• Presentations
• Good interpersonal skills
• Planning and organizing.
• Decision making
• Analytical thinking and Problem solving

Attributes

• Team Player.
• Integrity (consistency)
• Self-motivated and self-starter.
• Persuasive

Qualification and Experience

• Degree in Business Administration, Marketing, Engineering or equivalent
• At least 5 years’ experience in a commercial business. 
• Experience in Oil industry and project management is a must.