Hotel Receptionist

Hotel Receptionist Jobs in Lusaka at Carrey Hotel

Carrey Hotel invites qualified candidates to apply for the position of Hotel Receptionist. We are seeking two female professionals to join our team in Lusaka, Zambia. If you are passionate about hospitality and customer service, this opportunity offers a dynamic role at our location on No.3825 Parliament Road.

About the Hotel Receptionist Role

As a hotel receptionist, you will serve as the first point of contact for our guests, ensuring a warm and efficient check-in and check-out experience. This full-time position requires excellent communication and organizational skills to manage front desk operations smoothly.

• Welcome guests warmly and manage check-in, check-out, and stay extensions
• Handle phone inquiries, reservations, and address guest complaints professionally
• Assist guests promptly in resolving any issues during their stay
• Perform cashier duties, maintain accurate account registrations, and prepare daily business reports
• Keep the front desk area clean and maintain a positive hotel image
• Coordinate effectively with housekeeping and other departments to enhance guest satisfaction
• Complete additional tasks as assigned by management

Qualifications for Hotel Receptionist Jobs in Lusaka

Candidates should meet the following requirements to be considered for this role:

• Female applicants aged between 18 and 30 years
• Minimum education level: high school diploma or equivalent
• Strong communication skills; proficiency in Chinese is an advantage
• Good computer literacy, including familiarity with office software
• Responsible, conscientious, with a strong service mindset and team spirit
• Previous experience in hotel reception, customer service, or related fields is preferred
• Availability to work shifts, including night shifts

Compensation and Benefits

How to Apply for Hotel Receptionist Jobs in Lusaka

Interested candidates are encouraged to submit their resumes via email. Please ensure your resume includes a recent photograph.

Email: 791150245@qq.com

Additional Information

This role is based at Carrey Hotel’s premises in Lusaka. We welcome applicants who are committed to delivering exceptional guest experiences and contributing positively to our team environment.