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Receptionist

Chipo’s Lux Apartments Choma, Southern, Zambia

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Check whether this older listing is still open. It has no confirmed closing date and may no longer accept applications. Browse the latest jobs in Zambia.
Employer reference

Employer and vacancy source: Chipo’s Lux Apartments

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployerChipo’s Lux Apartments
  • LocationChoma, Southern, Zambia
  • Employer websitezambiajobalerts.com
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
Chipo’s Lux Apartments
Location
Choma, Southern, Zambia
Posted
June 14, 2026
Job type
Full Time
Category
Other
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.

Website Chipo’s Lux Apartments

Job description

RECEPTIONIST

We are looking for a smart, professional, and customer-focused Receptionist to join the Chipo’s Lux Apartments team. The ideal candidate should have excellent communication skills, a welcoming personality, and the ability to manage guest interactions professionally while ensuring a smooth reservation and check-in experience.

KEY RESPONSIBILITIES

• Welcome and assist guests in a professional and friendly manner

• Handle phone calls, emails, WhatsApp inquiries, and walk-in guests

• Manage bookings, reservations, and guest check-ins/check-outs

• Coordinate online bookings through platforms such as Booking.com and Airbnb

• Process guest payments and maintain accurate records

• Provide guests with information about services, facilities, and local guidance

• Handle customer concerns and escalate issues when necessary

• Maintain cleanliness and organization of the reception area

• Coordinate with housekeeping and management to ensure smooth operations

• Prepare daily reports and update guest records accurately

QUALIFICATIONS & REQUIREMENTS

• Minimum Grade 12 Certificate or Diploma in Hospitality/Tourism is an added advantage

• At least 1 year experience in reception, customer service, hospitality, or hotel operations

• Strong communication and interpersonal skills

• Professional appearance and positive attitude

• Proficient in Microsoft Office and basic computer applications

• Familiarity with online booking platforms is an added advantage

• Ability to multitask and work under pressure

• Strong organizational and problem-solving skills

• Honest, reliable, and service-oriented

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