Employer and vacancy source: ZETU COURIER
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerZETU COURIER
- LocationLusaka, Zambia
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- ZETU COURIER
- Location
- Lusaka, Zambia
- Posted
- June 14, 2026
- Job type
- Full Time
- Category
- Other
Website ZETU COURIER
Job description
Zetu Courier Limited
Job Title: Operations Officer
*Location: Lusaka, ZAMBIA.
About the Role
We are looking for a hands-on Operations Officer to oversee our outbound and dispatch operations. You’ll be responsible for making sure orders move from our warehouse to customers quickly, accurately, and cost-effectively. If you’re organised, proactive, and thrive in fast-paced environments, this role is for you.
Key Responsibilities
– Manage Outbound & Dispatch Team: Lead, schedule, and supervise the dispatch team to meet daily targets and maintain high service standards.
– Follow-ups & Coordination: Conduct regular follow-ups with riders, Agents, and customers to resolve issues and ensure smooth deliveries of parcels
– Stock Management: Monitor stock levels, coordinate with warehouse/store teams, and ensure accurate inventory records to prevent stockouts and overstock.
– Route Planning: Plan and optimise delivery routes daily to reduce transit time, costs, and delays.
– Rider/Transport Management: Assign jobs to riders and enforce compliance with company policies.
– Timely Delivery: Take ownership of on-time delivery KPIs. Identify bottlenecks and implement corrective actions fast.
– Reporting: Maintain daily logs and provide reports on dispatches, deliveries and delays.
Requirements
– Diploma/Degree in Logistics, Purchasing and Supply, Business Administration, or related field.
– 1-2 years’ experience in operations, preferably someone with a background in courier/delivery service.
– Strong organisational and problem-solving skills.
– Working knowledge of Google Sheets/Excel for tracking and reporting.
– Good communication skills and ability to manage a team under pressure.
What We Offer
– Growth opportunities within the operations team
– Fast-paced environment with real impact on business results.
How to Apply
Send your CV and other relevant documents as a single file to hrmzetuzm@gmail.com “Application – Operations Officer”.
Deadline: 1st June,2026.