Employer and vacancy source: Exponent Bizolution Limited
Zambia Job Alerts publishes the vacancy details and application instructions for this listing. Use the employer details, deadline and application section below to verify the opportunity before applying.
- EmployerExponent Bizolution Limited
- LocationLusaka
- Employer websitezambiajobalerts.com
- Application methodEmail application
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Exponent Bizolution Limited
- Location
- Lusaka
- Posted
- June 14, 2026
- Job type
- Contract
- Category
- Other
- Application method
- Email application
Website Exponent Bizolution Limited
Job description
JOB TITLE: Call Centre Agent
COMPANY: Exponent Bizolution
LOCATION: Zambia
JOB OPPORTUNITY: CALL CENTRE AGENTS
Exponent Bizolution is seeking vibrant and enthusiastic Call Centre Agents to join our team.
MINIMUM REQUIREMENTS:
- A Diploma in any relevant field (certificate holders are welcome to apply)
- Previous work experience in a call centre or customer service environment (experience in other fields will also be considered)
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet performance targets
- Proficiency in Microsoft Excel
- Typing speed of at least 20 words per minute
KEY RESPONSIBILITIES:
- Handle incoming and outgoing customer calls
- Provide accurate information and quality customer service
- Log and escalate customer queries where necessary
- Meet daily and monthly performance KPIs
- Maintain professional conduct at all times
WORK HOURS: 8-hour shifts (details to be confirmed)
EXPERIENCE REQUIRED: Minimum 12 months
EDUCATION LEVEL: Associate Degree preferred (certificate holders are welcome to apply)
SEND APPLICATION: jobs@exponentbizolution.org
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