Job description

Role Purpose

The Cleaner is responsible for maintaining a clean, hygienic, and well-presented environment across all Shayna Deyne Group premises — including the Curtain Factory production floor, the Deyne Interiors showroom, office areas, and client-facing spaces. This role directly contributes to the professional image of the company and the wellbeing of all staff and visitors.

Key Responsibilities & Duties

Daily Cleaning — Factory & Production Area

● Sweep, mop, and maintain cleanliness of the production floor at the start and end of each working day

● Remove fabric offcuts, thread, and production waste from workstations and floor areas throughout the day

● Empty and dispose of all waste bins daily — ensuring waste is segregated correctly where applicable

● Clean and sanitize bathrooms and toilet facilities — minimum twice daily

● Wipe down machinery exteriors, workbenches, and surfaces — using appropriate cleaning products

● Keep storage areas, passageways, and emergency exits clear of clutter and obstruction at all times Showroom & Client-Facing Areas

● Ensure the Deyne Interiors showroom is cleaned before opening each day — floors, glass surfaces, display areas, and reception

● Maintain spotless presentation of all client-facing areas throughout operating hours

● Clean windows, glass doors, and display cabinets regularly

● Immediately address any spillages, marks, or cleanliness issues in visible client areas

● Polish and dust all furniture, shelving, and décor items in the showroom Office & Common Areas

● Clean all office areas, desks (without disturbing documents), and common spaces daily

● Clean and sanitize the kitchen or staff break area — including surfaces, sink, and appliances

● Ensure all rubbish is removed from office spaces at the end of each working day

● Replenish toilet paper, soap, and hand sanitizer — notify Admin when supplies are running low Cleaning Standards & Safety

● Use all cleaning products correctly and safely — following label instructions

● Store all cleaning chemicals securely and away from food areas and production materials

● Use appropriate Personal Protective Equipment (PPE) — gloves and appropriate footwear — when cleaning

● Report any maintenance issues — broken fixtures, leaks, electrical faults — to the Admin Officer immediately

● Never use production equipment, fabric, or materials for cleaning purposes

KEY PERFORMANCE INDICATORS (KPIs) All designated areas cleaned to the required standard daily — verified by Admin Officer Showroom and client-facing areas ready and presented before opening each business day Bathrooms cleaned minimum twice daily — no complaints from staff or clients Zero cleanliness-related client complaints Cleaning supplies replenished proactively — no shortages causing operational disruption Maintenance issues reported on the same day they are identified Attendance and punctuality — present and on time for every scheduled shift Curtain Factory

Role Requirements

Minimum Qualifications & Education

● Zambia School Certificate (Grade 9 minimum) preferred but not mandatory

● Ability to understand basic written and verbal instructions Experience Required

● Minimum 1 year of experience in a cleaning, housekeeping, or facilities role

● Experience in a commercial or retail environment advantageous

● Familiarity with commercial cleaning products and equipment Skills & Competencies

● Thorough and detail-oriented — no area is too small to be overlooked

● Knowledge of appropriate cleaning products for different surfaces

● Ability to manage time and prioritise tasks across multiple areas

● Understanding of basic hygiene and sanitation standards Personal Attributes

● Reliable and punctual — the daily opening of the showroom and factory depends on this role

● Honest and trustworthy — operates in all areas of the business including offices and storage

● Takes pride in their work — understands that a clean environment reflects the company’s professionalism

● Discreet — does not engage with or share information seen or overheard while working in different areas

● Physically fit and able — the role involves standing, bending, and light lifting throughout the day Working Conditions & Special Requirements

● Physical role — standing, walking, bending, and light lifting throughout the working day

● Early start required — cleaning of showroom must be completed before business opening

● Exposure to cleaning chemicals — appropriate PPE must be worn at all times

● May be required to cover additional areas during events or client visits at short notice. Email the CV and other credentials to recruitment@curtainfactoryzm.com