Trainee Manager / Store Manager

Job description

Trainee Manager / Store Manager

Company: Choppies
Region: Copperbelt / Lusaka

The role is responsible for providing efficient, quality customer retention and service.

Trainee Manager Responsibilities

• Assist in monitoring staff performance and discipline.
• Support customer service initiatives and resolve minor complaints.
• Prepare daily and weekly sales reports under guidance.
• Conduct stock counts and assist in replenishment.
• Ensure shelves are neat, clean, and well-stocked.
• Shadow the Store Manager to gain leadership experience.

Store Manager Responsibilities

• Develop and implement sales and growth strategies.
• Oversee budgets, cashflow, and expense control.
• Conduct staff appraisals and set performance targets.
• Ensure adherence to company policies, labour laws, and safety standards.
• Manage supplier relationships and negotiate contracts.
• Drive promotions, advertising, and community engagement.
• Handle escalated customer complaints and operational challenges.
• Mentor Trainee Managers and prepare them for future roles.

Education and Experience

• High school diploma or equivalent.
• Diploma or Degree in Business, Retail, or related field.
• One to two (1-2) years’ experience in fruit and veg production.
• Basic knowledge in the retail industry.
• Good communication and problem-solving skills.
• Physical fitness and ability to work at heights.
• Candidate should be medically fit.

Other Requirements

Physical exam required: medical report and police clearance.

How to Apply

Send Curriculum Vitae and cover letter only at this stage to careers@choppies.co.zm.

Closing Date: 22nd June 2026.