Front And Back Office Supervisor

Job description

Front and Back Office Supervisor Jobs in Chipata at Pepkor Lifestyle Pepkor Lifestyle invites experienced professionals to apply for the role of Front and Back Office Supervisor in Chipata, Eastern Zambia. This opportunity is ideal for those seeking to advance their career in retail operations within a dynamic and innovative environment. If you are ready to lead a motivated team and contribute to a thriving retail business, explore this exciting position today. About Pepkor Lifestyle and the Role As part of the OK Furniture division and the Incredible Connection brand, Pepkor Lifestyle offers a platform for growth and meaningful impact. The company is committed to delivering value to African consumers while fostering a culture of innovation and continuous improvement. This full-time role in Chipata focuses on operational excellence and team leadership, providing you with the chance to shape customer experiences and business success. Key Responsibilities for Front and Back Office Supervisor Jobs in Chipata Drive exceptional customer satisfaction by implementing retention strategies and maintaining high service standards. Oversee stock management to ensure optimal inventory levels, reduce losses, and support sales demands. Ensure compliance with company policies, industry regulations, and risk management practices to protect business interests. Lead, motivate, and develop a high-performing team through coaching, mentorship, and fostering a collaborative work environment. Manage front and back-office operations, including accurate cash handling and financial transaction oversight, to ensure operational efficiency. Qualifications and Experience Grade 12 Matric qualification is required. Minimum of three years proven experience in retail management, preferably in a supervisory role. Professional Skills and Attributes Strong business acumen with strategic thinking and problem-solving capabilities. Robust stock management skills to maintain inventory accuracy and availability. Financial acumen to manage cash flow and profitability effectively. Excellent team leadership and talent management, fostering a positive and performance-driven culture. Sound judgment and decisiveness to make clear, confident decisions. Exceptional customer service skills and resilience to navigate challenges positively. Commitment to diversity and inclusion, promoting a respectful and inclusive workplace. Why Join Pepkor Lifestyle? Engage in impactful work that contributes to improving quality of life across the African continent. Access diverse career opportunities within a leading retail group. Work in an innovative environment that values creativity and continuous improvement. Benefit from competitive salaries and comprehensive career development programs. Be part of a mission-driven company focused on social change and accessibility. How to Apply If you are motivated to take on this leadership role and meet the qualifications outlined, please submit your application through the following link: Apply for Front and Back Office Supervisor – Chipata