Loan Officer

Loan Officer Jobs in Kitwe – Join Tandiza Zambia Finance Limited

Tandiza Zambia Finance Limited invites applications for the position of Loan Officer based in Kitwe, Copperbelt, Zambia. If you are a motivated and results-oriented professional passionate about lending operations and client relationship management, this full-time opportunity offers a dynamic field-based role with significant impact on portfolio growth and debt recovery. The closing date for applications is 15th May 2026.

About the Loan Officer Role in Kitwe

As a Loan Officer, you will be instrumental in expanding our loan portfolio through effective client acquisition, thorough credit assessments, and diligent portfolio monitoring. This role demands strong communication skills, discipline, and a proactive sales approach to ensure the delivery of excellent customer service and robust collections.

Key Responsibilities

• Loan Origination & Client Acquisition: Identify potential clients, promote lending products, build lasting client relationships, and conduct regular field visits.
• Field Assessments & MOU Company Evaluations: Perform on-site evaluations of potential MOU companies, verify business legitimacy, assess risks, and prepare detailed reports.
• Loan Processing & Credit Assessment: Assist clients with loan applications, conduct affordability checks, verify information, and ensure complete documentation for approval.
• Portfolio Monitoring & Collections: Track repayment performance, follow up on overdue accounts, negotiate repayment plans, and maintain portfolio health.
• Customer Service & Relationship Management: Provide ongoing client support, resolve queries, educate clients on loan terms, and foster repayment discipline.
• Reporting & Documentation: Keep accurate records of client interactions and field activities, prepare performance reports, and maintain confidentiality.
• Compliance & Risk Management: Adhere to lending policies, ensure KYC compliance, and report any suspicious activities promptly.

Qualifications and Experience

• Minimum Grade 12 Certificate required.
• Diploma or Certificate in Banking, Finance, Business Administration, Marketing, or related fields is advantageous.
• Experience in sales, collections, customer service, or microfinance is preferred but recent graduates with strong discipline are encouraged to apply.

Skills and Competencies

• Excellent communication and negotiation abilities.
• Sales-driven mindset with a proven ability to meet targets.
• Strong fieldwork experience and effective collections skills.
• Good organizational and time management capabilities.
• Basic proficiency in MS Word, Excel, and email communication.
• High integrity, professionalism, and attention to detail.

Working Conditions

This is a field-based position involving frequent travel within Kitwe and surrounding areas, requiring regular interaction with clients and partner companies. The role operates in a performance-driven environment that rewards dedication and results.

Compensation and Benefits

• Competitive salary package.
• Performance-based incentives.
• Opportunities for career growth and professional development.

How to Apply for Loan Officer Jobs in Kitwe

Interested candidates who meet the qualifications are invited to submit a single PDF document containing a cover letter and curriculum vitae (CV). Please ensure the email subject line clearly states: “Loan Officer – Kitwe”.

Applications should be sent to: tandiza@tandizazambia.com

Applications must be received no later than 15th May 2026.