Human Resource and Recruitment Supervisor

Job description

Twyford is one of the bestknown tile brands and manufacturers in the world. It is universally recognized as a benchmark for quality tiles, a symbol of Made in Africa around the world. Twyford brand has successively established 8 factories in Kenya, Tanzania. Senegal, Zambia, Ghana, Cameroon, C’te d’lvoire since 2016. Nowadays, Twyford and its tiles span more than 100 cities across over 20 countries worldwide, reaching over1 billion people.

Why Join Us

This is more than a recruitment role—it’s an opportunity to shape the future of our organization by building high-impact teams across Africa. You will play a critical role in driving business growth by identifying, attracting, and securing top talent for key and hard-to-fill positions.

As a trusted recruitment partner, you will own the full hiring lifecycle and have the autonomy to design and execute innovative sourcing strategies. From headhunting senior professionals to building long-term talent pipelines, your work will directly influence the strength and success of our workforce.

You’ll operate in a dynamic, fast-paced environment where your insights into local talent markets and recruitment channels across Africa will be highly valued. Beyond hiring, you will contribute to improving retention by supporting onboarding experiences and enhancing the overall candidate journey.

We are looking for someone who is proactive, resourceful, and driven—someone who enjoys solving complex hiring challenges, influencing stakeholders, and continuously improving recruitment processes.

If you are passionate about talent acquisition, thrive on ownership, and want to make a visible impact in a growing organization, this role offers the platform to do just that.

Responsibilities

Develop recruitment plans based on business requirements, and independently manage the full recruitment cycle, including resume screening, interview arrangement, candidate evaluation, salary negotiation, offer extension, and onboarding.

Source and headhunt senior talents through LinkedIn, recruitment portals, social media, networking and other proactive channels to fill critical positions.

Support urgent specialist position recruitment for subsidiaries within the group.

Conduct talent mapping and industry talent benchmarking, build and maintain the company talent pool.

Manage mainstream recruitment channels across Africa, including daily operation, performance tracking, data reporting, process optimization and channel development.

Implement full-cycle employee retention management from onboarding, probation follow-up, regular feedback to regularization assessment, with a focus on improving probation retention rate.

Assist in improving the recruitment system to ensure compliant, efficient and high-quality recruitment delivery.

Required Skills and Experience

Bachelor’s degree; at least 3 years of professional recruitment experience; experience in building materials or manufacturing industry is preferred.

Able to independently lead interviews with solid skills in talent assessment and negotiation.

Hands-on experience in senior talent sourcing, headhunting and talent mapping.

Familiar with mainstream recruitment channels across Africa (including LinkedIn) and local talent market dynamics.

Excellent communication skills, responsible, proactive, quick learner, with good interpersonal skills; willing to escalate issues and drive solutions.

NB: Please send all your applications to zambia-recruitment@twyfordtile.com

“We are an equal opportunity employer and value diversity in our workforce.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or age.”

NOTE: Twyford Tiles does not charge any fees at any stage of the recruitment process. If you are asked to make a payment, please report the incident immediately to our Human Resource Department.