CLAIMS ASSISTANT

  • Full Time
  • Lusaka

Website Valtex Insurance Brokers Limited

CLAIMS ASSISTANT x 1

Valtex Insurance Brokers Limited is a licensed corporate insurance brokerage firm incorporated in 2020 and registered with the Pensions and Insurance Authority (PIA). The company provides professional insurance advisory services to corporate and individual clients, with a strong focus on integrity, client service and risk management.

JOB BRIEF

Valtex Insurance Brokers is seeking a proactive Claims Assistant to support efficient claims handling and deliver excellent client service.

Key Responsibilities

Receive, review, and process insurance claims

Verify documentation and ensure completeness

Liaise with insurers, loss adjusters, and clients

Track and update claim progress

Maintain accurate claims records

Support customer queries and complaint resolution

Minimum Requirements

Diploma/Degree in Insurance, Business Administration, or related field

1–3 years’ experience in insurance or customer service

Basic understanding of claims processes

Key Competencies

Strong communication and interpersonal skills

Customer-focused mindset

Attention to detail

Ability to multitask

Why Join Valtex?

Be part of a client-focused brokerage delivering “peace of mind” through service excellence

Opportunity to build a career in insurance

Supportive and professional environment

To apply: Send your CV to recruitment@valtexinsurance.com with subject “Claims Assistant Application – Valtex”

To apply for this job email your details to recruitment@valtexinsurance.com