Information Technology Assistant at Zambia National Commercial Bank Plc (Archived Vacancy)

Employer and vacancy source: Zambia National Commercial Bank Plc

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

EmployerZambia National Commercial Bank Plc

LocationLusaka

Employer websitezambiajobalerts.com

Listing sourceZambia Job Alerts

Information Technology Assistant – (Fixed Term Contract)

Position Overview

Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Information Technology Division under the IT Services at Head Office – Support Functions:

Role Description

A rotational, entry-level position within the bank’s Information Technology department. The trainee provides hands-on operational support and technical assistance across various IT departments (e.g Innovation, operations, security). Key activities include system monitoring, basic troubleshooting, assisting with software testing, project support and documentation, and enforcing IT policies

Requirements

The Graduate Trainee will rotate through different teams within the IT department and will be tasked with supporting their functions. Specific responsibilities will include, but are not limited to:

· System Support & Operations:

o Assisting in the monitoring and maintenance of the bank’s IT systems, applications, and networks.

o Providing first-level technical support to internal users and escalating issues as necessary.

o Participating in routine operational tasks such as system backups and health checks.

· Software Development & Analysis:

o Supporting the design, coding, and testing of new software features or internal tools.

o Assisting business analysts in gathering and documenting user requirements for IT projects.

o Learning and applying standard software development lifecycle (SDLC) practices.

· Cybersecurity & Risk:

o Aiding the security team in monitoring for security breaches and analyzing security logs.

o Participating in security awareness initiatives and the enforcement of IT policies.

o Assisting with vulnerability assessments and risk management documentation.

· Project Participation:

o Contributing to various IT projects, assisting with documentation, coordination, and tracking of project milestones.

o Conducting research on new technologies and industry best practices.

· Learning & Development:

o Actively participating in all scheduled training sessions, workshops, and mentorship programs.

JOB DIMENSIONS

FINANCIAL DIMENSION

Funds:

· Delegated

MANAGEMENT DIMENSION

Direct Subordinates:

. Nill

Indirect Subordinates:

INTERNAL/EXTERNAL CONTACT

External:

· Local Regulators on statutory matters

Internal:

· All Divisions

DECISION MAKING

Autonomous Decisions:

Non Autonomous Decisions :

QUALIFICATIONS/EXPERIENCE

Education:

Minimum 5 credits and above at Grade 12 including Mathematics and English

Degree in a relevant IT related field

Graduated with a Credit or better

Graduated within the last two (2) years from a reputable local University

Competencies and Personal Attributes:

· Excellent & Effective Communication, Research, Presentation and Reporting skills.

· Self-starter and self-motivated, A

· Ability to prioritize and multi-task

· Tech Savvy

· Strong troubleshooting and communication skills

· Attentive to detail

· Must aspire to a culture of Service Excellence

· Research/ Information gathering skills

· Drive for results

· Ability to learn quickly

Teamworking and interpersonal skills

Disclaimer

ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.

Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).

Information Technology Assistant