Manager – Security Services

Job description

In line with our corporate priorities aimed at ensuring optimization of revenue collection and increased tax compliance on one hand and the need to effectively manage the numerous challenges and opportunities in the fast-changing business environment on the other, we are seeking highly motivated, result-oriented, well-qualified and experienced professionals to fill the following vacant positions:

3.0 MANAGER–SECURITY SERVICES, SALARY GRADE ZRA04 (1 POSITION), ADMINISTRATION FUNCTION

A. PURPOSE
Reporting to the Assistant Director – Administration Support Services, the jobholder will be responsible for planning, managing and coordinating all security activities in order to ensure optimum physical security for the Authority’s assets, personnel and clients.Online job fair

B. MAIN DUTIES/ACCOUNTABILITIES

Providing guidance on Security Policy and operations to ensure that the assets and personnel of the Authority are well guarded and protected at all times.
Developing and implementing security budgets to ensure that all planned activities are implemented.
Detecting and investigating all criminal acts against the assets and personnel of the Authority as well as ascertaining the nature and cause of such crimes in order to formulate preventive measures.
Formulating terms of references for contracting security firms to ensure that all security concerns are taken care of during the tendering process.
Monitoring and coordinating all activities for contracted security firms and attached Police officers to ensure that they operate within the boundaries of the Authority’s Security policy.
Developing and implementing security awareness programs for all members of staff so that they understand their security obligations within and around Authority’s premises.
Developing and maintaining a cordial relationship with other government security wings such as Zambia Police and Zambia National Service to enhance collaboration and matters of common interest.
Ensuring that the installed CCTV system is effectively operational and a malfunction is urgently brought to the attention of ICT Department for resolutions.
Conducting security surveys and physical security assessments at all ZRA locations and proposing mitigation measures for the risks identified.
Ensuring that intruder alarm systems installed in all Warehouses and cash offices are working efficiently.

C. MINIMUM REQUIREMENTS

Grade 12 school Certificate or General Certificate of Education (GCE) or Equivalent with credit or better including Mathematics and English;
Bachelor of Laws Degree, Bachelor of Arts in Public Administration or any other Social Sciences;
Must have undergone Police/ Military Training;
Minimum of five (5) years relevant post qualifying work experience in a Corporate environment;
Valid Membership to a professional body will be an added advantage; and
Must possess Academic and Professional qualifications certified by the Zambia Qualifications Authority.
Education

D. OTHER SKILLS AND ATTRIBUTES

High level of integrity and honesty.
Personal organization and leadership skills.
Excellent interview and interrogative skills.
Problem solving skills and paying attention to detail.
Interpersonal skills.
Investigative and Analytical skills.
Good communication Skills.
Supervisory skills.

INSTRUCTIONS

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Only candidates meeting the above role specifications and competencies should apply. Candidates should enclose their detailed Curriculum Vitae with all vital statistics, contact phone number, email address, NRC, Grade 12 School Certificate, three (3) referees with their contact numbers and email addresses.Zambia travel guide

Please ensure that you attach Only relevant Copies of your professional qualifications to your application letter and Curriculum Vitae in a Single PDF file clearly marked with your name and position applied for when submitting your application. Applications should reach the undersigned not later than 14th April, 2026 using the following email address:
Careers2024@zra.org.zm

The Authority is an equal employer and candidates are expected to demonstrate Integrity when participating in the recruitment process.

The Director Human Resource
Zambia Revenue Authority
P. O. BOX 35710
LUSAKA