Manager of People & Culture

Job description

Livingstone, Zambia
Full-time
Company Location: Avani Victoria Falls Resort
Company Description

Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.

Job Description

Key Responsibilities

Develop and implement comprehensive People & Culture strategies that align with organisational objectives and foster a high-performance culture.
Oversee the entire employee lifecycle, including recruitment, induction, performance management, and retention initiatives.
Ensure compliance with all relevant labour laws, regulations, and company policies.
Manage employee relations, addressing concerns and conflicts in a timely and professional manner.
Implement and oversee workplace safety protocols to maintain a secure work environment.
Conduct regular analysis of P&C metrics and provide data-driven insights to inform strategic decision-making.
Collaborate with senior leadership to drive organisational change and cultural transformation initiatives.
Manage budgeting and forecasting effectively, ensuring optimal resource allocation and return on investment.
Design and execute learning and development programmes to enhance employee skills and support career progression.
Deliver orientation, compliance, skills, leadership, and brand-based training sessions.
Develop and champion diversity, equity, and inclusion initiatives to create an inclusive workplace culture.
Lead succession planning and talent development strategies to build organisational capability and retain high-performing employees.
Establish and promote employee engagement and wellbeing programmes that support physical, mental, and professional development.
Stay abreast of industry trends and best practices in People & Culture and learning & development to continuously improve departmental processes and outcomes.
Develop and administer compensation and benefits strategies that attract, motivate, and retain talent whilst remaining competitive within the market.
Create and maintain clear internal  communication channels to ensure consistent messaging and foster transparency across all organisational levels.
Zambia travel guide
Qualifications
Degree in Human Resources Management or related field
5+ years in a People & Culture role
Proven experience in Learning & Development and organizational development an added advantage
Strong understanding of  Zambian labor law, compliance, and employee wellbeing
Exceptional interpersonal, leadership, and  communication skills
Passion for people, culture, learning — and making a real difference
Familiarity with HRIS systems and people analytics is advantageous
Must be a member of ZIHRM
Additional Information

Key Attributes

Strategically Minded
People & Customer Centric
 Hands-On & Operational
Organized & Detail-Oriented
Proactive & Solution-Oriented
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