HR Officer

JobwebZambia, operating from Ghana, has long copied and mirrored job listings from Gozambiajobs. As this practice has become harder to maintain, the same behavior is now being directed at our site.

The repeated appearance of identical job posts raises a simple question: what value does Jobweb actually provide? Copying from GoZambiaJobs in the morning and JobSearchZM in the afternoon is not curation — it’s exploitation.

Company Description

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.

Job Description

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Education

Creating a positive working environment and developing a competent workforce through building partnerships with line managers and ensuring organizational compliance to all relevant policies and legislation.

Human Resource Duties

Draft contracts of employment, capture new engagements, promotions, transfers and terminations on HR systems
Review and update HR documents i.e. engagement packs, and contracts of employment
Compile Salary advance forms timely and send them to finance for payments
Participate in disciplinary hearings and interviews and take minutes of the deliberations
Manage the Medical scheme and process invoices received from various medical institutions
Compile and manage employee time sheets timely
Drive the development of HR strategies, goals and objectives, and ensure the delivery thereof.
Identify opportunities for updating and enhancing HR policies, processes and procedures to effect continual improvements in the division.
Facilitate adherence to HR policies, procedures and relevant legislation.
Facilitate the implementation of talent management and succession planning.
Assist business to effectively manage headcount.
Advise on and Manage employee relations.
Build a culture of Performance Management.
Proactively identify and pre-empt HR risks within SGS.

General Administration Duties

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Remote work essentials
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Carry out duties at the reception i.e. attend to walk-in clients, disseminate circulars and Memos and co-ordinate communication between offices, divisions, employees and clients
Coordinate renewal of Annual Trade Certificates i.e. ZRA. Ndola City Council, ZEMA, ZPPA, Certificate of Incorporation etc.
Ensure good record keeping of client and in-house documentation through effective employee filling systems
Facilitate document courier from one SGS site to the next
Keep records of vehicle service history and ensure that vehicles are serviced timely
Compile purchase requisitions, receive and stock items and keep records of the same
Arrange travel and accommodation for staff travelling i.e. Visa applications and renewals, flight bookings, employment permits etc.
Maintenance of HR equipment in conjunction with IT
Supervision of staff responsible for cleaning of office and office surroundings
Implement and manage ad hoc projects and duties as may be required and assigned from time to time.
Adhere to all quality and safety requirements of the SGS management system.
Perform any other reasonable tasks as assigned by direct line manager.

Qualifications

Full Grade 12 School Certificate with Credit or better in English and Mathematics
Business Administration or Human Resource Management Related Degree

Experience

Additional Information

At least 2 years’ experience as a fully-fledged HR Generalist

Paid up Member – Zambia Institute of Human Resource Management

Emotionally mature, stress resilient, customer focused and well-developed organizational diagnosis skills

Competencies

Well-developed verbal & Written Communication, presentation, project management, report compilation and Interpersonal Skills

Well-developed administrative, problem solving, planning and organizational skills

High personal and ethical standards

Training in Payroll and Cost Accounting Knowledge

Attention to detail, Accuracy and Efficiency

Anticipates issues, solves problems, Able to make clear decisions and judgements

Ability to build trust, respect and confidentiality