Training and Investigations Officer

Job description

Job Title: Training and Investigation Officer

Company: Armaguard Security Limited

Location: Lusaka

Employment Type: Full-Time

About Armaguard Security Limited

Armaguard Security Limited is a professional security services provider committed to delivering high-quality, reliable, and compliant security solutions to our clients. We pride ourselves on integrity, professionalism, and continuous improvement through effective training and robust internal controls.

Position Overview

We are seeking a competent and detail-oriented Training and Investigation Officer to join our team. The successful candidate will be responsible for designing and delivering staff training programs, conducting internal investigations, ensuring compliance with company policies and industry regulations, and supporting overall operational excellence.

Key Responsibilities

Training & Development

Develop, coordinate, and deliver training programs for security personnel.
Ensure there is steady supply of Security Personnel to meet existing and new guarding post
Conduct induction training for new recruits.
Organize refresher courses, drills, and compliance training sessions.
Train company gun handlers in liaison with the state requirements
Streamline current training manuals to suit modern security expectations
Maintain accurate training records and certification documentation.
Assess training effectiveness and recommend improvements.

Investigations & Compliance

Conduct internal investigations into incidents, complaints, and misconduct.
Thoroughly investigate all claims of theft or loss of company property and advise Management over the same.
Gather evidence, interview involved parties, and prepare detailed investigation reports.
Liaise with the Police to ensure police reports are obtained and ensure the same reports are submitted to Management for further action.
Ensure compliance with company policies, legal standards, and industry regulations.
Carry out investigations on past records of new employees as delegated by Management.
Handle firearm license in collaboration with Zambia Police
Recommend corrective and preventive actions.
Liaise with management and external authorities when required
Any other duties as maybe assigned from time to time by Management

Qualifications & Experience

Diploma or Bachelor’s degree in Security Management, Criminology, Law, or related field.
Minimum of 3 years’ experience in security operations, training and investigations, or related field.
Strong knowledge of security procedures and regulatory compliance requirements.
Proven experience conducting investigations and preparing formal reports.

Skills & Competencies

Excellent communication and presentation skills.
Strong analytical and problem-solving abilities.
High level of integrity and confidentiality.
Attention to detail and strong documentation skills.
Ability to work independently and as part of a team.

Application Process

Interested candidates are invited to submit their CV, cover letter, and copies of relevant certifications to ARMAGUARD SECURITY LIMITED PLOT NO. 730/731 CHACHACHA ROAD, LUSAKA or send your full application to hr4@armaguard.co.zm as ONE PDF DOCUMENT.

Application should be addressed to:

The Group Human Resource Manager

Armaguard Security Limited

Cha Cha Cha Road

P.O Box 30179

Lusaka, Zambia

Closing date of receiving applications will be 6th MARCH, 2026.

Note: Only shortlisted candidates will be contacted for an interview.