Multiple Positions – SAM Zambia

Job description

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Location: Lusaka

Job Title: Pharmacist (Part-time)

Company Name: SAM Zambia

Closing Date: 6th March 2026

Job Purpose

To provide professional pharmaceutical services while ensuring full compliance with Zambian pharmaceutical laws and regulations. The Pharmacist will serve as the Responsible Pharmacist and oversee administrative operations, regulatory compliance, and professional standards of the pharmacy.

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Key Responsibilities

Professional & Clinical Duties

Dispense prescription medicines accurately in accordance with Zambian laws.

Review prescriptions for legality, completeness, and therapeutic appropriateness.

Provide patient counselling on medication use, dosage, contraindications, and side effects.

Promote rational medicine use and antimicrobial stewardship.

Ensure proper storage and handling of medicines in line with ZAMRA guidelines.

Supervise pharmacy technologists and support staff.

Regulatory Compliance

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Act as the Responsible Pharmacist as required by ZAMRA.

Ensure the pharmacy maintains:

Valid ZAMRA Premises Licence.

Valid Annual Practising Licence.

Controlled Drugs Register.

Pharmacovigilance reporting records.

Ensure compliance with the Medicines and Allied Substances Act No. 3 of 2013.

Maintain proper record keeping of:

Schedule IV and controlled medicines.

Prescription registers.

Invoice and supplier documentation.

Ensure medicines are procured only from ZAMRA-licensed wholesalers.

Prepare and facilitate ZAMRA inspections.

Report adverse drug reactions (ADRs) to ZAMRA.

Ensure cold chain management where applicable.

Oversee renewal of all regulatory licences on time.

Administrative & Operational Duties

Oversee stock procurement, stock rotation (FEFO), and expiry management.

Conduct periodic stock counts and reconciliation.

Supervise daily pharmacy operations.

Implement and maintain Standard Operating Procedures (SOPs).

Monitor pricing compliance where applicable.

Manage supplier relationships and ordering schedules.

Support financial oversight related to stock control and shrinkage.

Maintain proper filing and documentation systems.

Risk & Quality Management

Ensure infection prevention and control standards are maintained.

Investigate dispensing errors and implement corrective actions.

Ensure ethical and professional conduct at all times.

Maintain confidentiality of patient information.

Minimum Qualifications & Requirements

Bachelor of Pharmacy (BPharm) or equivalent.

Registered with the Health Professions Council of Zambia (HPCZ).

Valid Practising Licence.

Registered with ZAMRA as a Pharmacist.

At least 3 years’ experience in retail/community pharmacy (preferred).

Sound knowledge of Zambian pharmaceutical regulations.

Strong administrative and compliance management skills.

How to apply

Please send your cover letter, CV, Copy of NRC to samzambiacareers@gmail.com. Kindly indicate the position in the subject line of your email.

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Location: Lusaka

Job Title: Marketing & Sales Assistant (Commission-based)

Company Name: SAM Zambia

Closing Date: 6th March 2026

Job Summary

The Marketing & Sales Assistant will be responsible for generating leads, promoting furniture products, and driving sales both online and offline. The role requires an energetic, target-driven individual who can identify potential customers, follow up on inquiries, and convert prospects into sales. Earnings will be based on commission from confirmed sales.

Key Responsibilities

Sales & Customer Engagement

Identify and approach potential customers (walk-ins, corporate clients, institutions, real estate developers, etc.)

Promote and sell furniture products including home, office, and custom-made furniture

Follow up on leads and customer inquiries via phone, WhatsApp, email, and social media

Negotiate pricing within approved guidelines and close sales

Maintain good customer relationships to encourage repeat business and referrals

Marketing Support

Assist in managing social media platforms (Facebook, Instagram, WhatsApp Business)

Post product photos, promotions, and new arrivals regularly

Support in creating marketing campaigns and promotional offers

Distribute flyers and promote products in strategic locations

Collect customer feedback and market intelligence

Administrative Support

Record and track sales leads and conversions

Prepare basic sales reports

Coordinate with the production/delivery team to ensure timely delivery

Qualifications & Requirements

Grade 12 certificate (Diploma in Marketing, Business, or related field is an advantage)

Proven sales or marketing experience (retail/furniture industry preferred)

Strong communication and negotiation skills

Self-motivated and target-driven

Good knowledge of social media marketing

Ability to work independently with minimal supervision

How to apply

Please send your cover letter, CV, Copy of NRC to samzambiacareers@gmail.com. Kindly indicate the position in the subject line of your email.

ADVERT

Location: Lusaka

Job Title: Administrative Assistant

Company Name: SAM Zambia

Closing Date: 6th March 2026

Job Summary

The Administrative Assistant will provide general office and operational support. The position requires a highly organized, professional, and detail-oriented individual capable of handling confidential business information.

Key Responsibilities

Front Office & Communication Management

Receive and attend to clients and visitors professionally

Manage incoming and outgoing correspondences

Respond to routine inquiries and escalate matters appropriately

Office Administration

Maintain organized physical and electronic filing systems

Draft general letters, quotations, invoices, and basic reports

Prepare meeting agendas, take minutes, and circulate action points

Schedule meetings, appointments, and internal calendars

Manage office supplies and coordinate service providers

Records & Document Management

Maintain company records, contracts, and client files

Track document submissions and deadlines

Ensure proper archiving of completed projects

Manage confidential documentation securely

Operational Support

Prepare invoices for approval

Follow up on outstanding payments

Maintain petty cash records

Qualifications & Requirements

Diploma in Business Administration or related field

Minimum 2 years’ administrative experience

Strong Microsoft Office skills (Word, Excel, Outlook)

Excellent written and verbal communication skills

Strong organizational and time management skills

High level of integrity and confidentiality

How to apply

Please send your cover letter, CV, Copy of NRC to samzambiacareers@gmail.com. Kindly indicate the position in the subject line of your email.

ADVERT

Location: Lusaka

Job Title: Human Resource Officer

Company Name: SAM Zambia

Closing Date: 6th March 2026

Job Purpose

The Human Resource Officer will support the development and execution of HR strategies and operations by managing recruitment, onboarding, contracts administration, performance management processes, labour law advisory, and disciplinary procedures. The role ensures compliance with the Employment Code Act and other applicable labour regulations.

Key Responsibilities

Recruitment & On boarding Support

Coordinate the full recruitment cycle including job postings, shortlisting, interviews, and reference checks.

Prepare offer letters and employment documentation.

Facilitate employee on boarding and orientation programs.

Maintain recruitment records and update HR databases.

Support workforce planning initiatives.

Contracts Management

Draft employment contracts, addendums, confirmation letters, and probation extension letters.

Ensure contracts comply with the Employment Code Act and company policies.

Monitor contract expiry dates and renewal timelines.

Maintain secure and updated employee files (physical and electronic).

Advise management on contract interpretation and compliance issues.

Performance Management

Coordinate performance appraisal processes (quarterly/annual reviews).

Support managers in setting KPIs and performance targets.

Monitor probation evaluations and confirmation processes.

Identify training and development needs arising from performance reviews.

Support implementation of performance improvement plans (PIPs).

Labour Laws Advisory

Provide guidance to management and employees on labour laws and HR best practices.

Ensure compliance with statutory requirements

Interpret provisions under the Employment Code Act and related regulations.

Liaise with external bodies such as the Ministry of Labour and Social Security where necessary.

Disciplinary Handling

Manage disciplinary procedures in line with company policy and labour laws.

Draft show cause letters, suspension letters, and disciplinary outcome letters.

Facilitate disciplinary hearings and maintain proper documentation.

Advise management on fair procedure and risk mitigation.

Handle grievance procedures and employee relations matters.

Qualifications & Experience

Bachelor’s Degree in Human Resource Management, Industrial Relations, Business Administration, or related field.

Minimum 3 years’ experience in a similar HR role.

Strong knowledge of Zambian labour laws.

Membership with the Zambia Institute of Human Resource Management

How to apply

Please send your cover letter, CV, Copy of NRC to samzambiacareers@gmail.com. Kindly indicate the position in the subject line of your email.