Aftersales Parts Costing Executive

Job description

About Talent House Ltd

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective, and flexible solutions that help individuals discover their career paths while enabling organisations to recruit, develop, and retain the right talent.

About the Client 

Our client, Platus Zambia Limited, has been in operation since 1981 and has established itself as a leading distributor of BMW, Mazda, and Saurer vehicles in Zambia. The company is known for delivering quality vehicles, reliable after-sales services, and adhering to international OEM standards.

About the Role

Our client is seeking an After-Sales Parts Costing Executive / Parts Department Assistant to join the After-Sales / Parts Department. The role focuses on supporting accurate costing, pricing, and margin control of after-sales spare parts in compliance with OEM and dealership policies.

Job Purpose

To support accurate costing, pricing, and margin control of after-sales spare parts in compliance with OEM and dealership policies.

Key Responsibilities

Assist in the preparation and maintenance of spare parts costing and pricing in line with OEM guidelines
Support regular price updates, cost revisions, and margin analysis of after-sales parts
Ensure accuracy of cost data in DMS / ERP systems
Monitor parts margins and report variances to the Parts Costing Executive or Manager
Assist in the implementation of OEM price circulars, schemes, and updates
Support internal and OEM audits by providing required costing and pricing data
Coordinate with parts procurement, stores, and finance teams for cost validation
Maintain proper documentation and records related to parts costing and pricing
Ensure compliance with dealership SOPs, internal controls, and OEM standards
Assist in warranty claim costing and documentation in line with OEM guidelines
Ensure correct labour operation codes, part numbers, and complaint codes are used
Track rejected or pending warranty claims and coordinate for resubmission
Follow OEM parts handling, storage, and FIFO (First In, First Out) norms

Key Result Areas (KRAs) & Key Performance Indicators (KPIs)

1. Costing & Pricing Accuracy

Accuracy of spare parts costing and pricing entries
Timely implementation of OEM price updates
Reduction in pricing or costing errors

2. Margin Control & Profitability Support

Support achievement of targeted parts gross margins
Identification and reporting of margin deviations
Accuracy of margin reports shared with management

3. OEM & Audit Compliance

Zero or minimal audit observations related to parts costing
Timely submission of costing data for OEM audits
Compliance with OEM pricing and discount policies

4. Process & Data Management

Accuracy and completeness of DMS / ERP records
Proper documentation and record maintenance
Adherence to internal SOPs and control processes

5. Coordination & Support

Effective coordination with parts, finance, and after-sales teams
Timely support to senior team members in costing-related activities

Desired Skills and Experience

Qualifications

Graduate / Diploma / ITI qualification (Automobile qualification preferred)

Experience

0–2 years’ experience in parts or store operations (dealership experience preferred)

Skills

Basic knowledge of automobile parts
DMS operation
Understanding of inventory control
Strong attention to detail and coordination ability

Compensation

The incumbent will receive a competitive salary commensurate with experience.

To Apply

Please send your CV to careers@talenthousepeople.com before 20th February, 2026.