DIGITAL LOANS OFFICER

Job description

About the Role

We are looking for a results-driven and tech-savvy Digital Loans Officer to manage and grow our online loan portfolio. The ideal candidate will be responsible for processing digital loan applications, conducting credit assessments, driving online sales, and ensuring excellent customer experience across all digital channels.

Key Responsibilities

Review and process online loan applications
Conduct credit analysis and affordability assessments
Verify client information and supporting documents
Communicate with clients via phone, email, and digital platforms
Ensure timely loan disbursements and proper documentation
Monitor loan repayments and follow up on arrears
Grow the digital loan book through active online marketing and lead conversion
Maintain accurate records in the loan management system
Ensure compliance with company policies and credit procedures

Requirements

Diploma or Degree in Banking, Finance, Business Administration, Marketing, or related field
Minimum 1–2 years experience in lending, microfinance, or digital financial services
Strong understanding of credit assessment principles
Excellent communication and customer service skills
Strong sales and target-driven mindset
Good computer skills (Excel, MIS systems, online platforms)
Ability to work independently with minimal supervision

Key Competencies

Attention to detail
Analytical skills
Integrity and professionalism
Ability to work under pressure
Strong digital literacy

How to Apply

Interested candidates should send their CV and cover letter to:

altusfinancialservices@gmail.com

Subject line: Application – Digital Loans Officer

Closing Date: 18/02/2025