Account Receivable Manager Southern Africa

Lusaka, Zambia
Full-time
Zambia Job Market
Company Description

Syngenta Group is one of the world’s leading sustainable agriculture innovation companies, with roots going back more than 250 years. Our 53,000 people across more than 100 countries strive every day to transform agriculture through tailor-made solutions for the benefit of farmers, society and our planet – making us the world’s most local agricultural technology and innovation partner.

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Syngenta Group is committed to operating at the highest standards of ethics and integrity. This is a commitment that we are making to investors, customers, society and employees. Syngenta Group is also committed to maintaining a workplace environment free from discrimination and Harassment.

Job Description

Role Purpose 

The Account Receivable Manager (ARM) is responsible for high quality and consistent Trade Finance Credit Management (TFCM) operational service support to the BA:
to local organization in Zambia
to direct business in Southern Africa: provide service support to the TFCM Business Partner responsible for AME and Export business and the respective financial processes. This includes the Swiss (CH030), French (FR013) and Dutch (NL09) Exports.
Provide support to broader AME Credit management process as and when required (e.g. back up with team)
Support other ad-hoc finance activities

Accountabilities

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What

Operates all functions defined in the local Trade Finance Credit Management policy. This includes financial authorizations according to the local delegation of authority (DoA) reflecting the segregation of duties between the TFCM and ARM
Credit Assessment: The ARM analyses all customers as per the existing customer segmentation, and initiates and coordinates all measures to reduce risk exposures for the relevant customers. This includes financial authorization according to the local Delegation of Authority (DoA), reflecting the segregation of duties between TFCM and ARM and blocked orders review
Credit Control: Implementing and maintaining a system of credit checks and controls to minimize the risk of late or non-payment.
Debt Collection: Overseeing the collection of outstanding debts, e.g. contacting customers directly, negotiating payment plans, or initiating collection procedures. The ARM carries out all collection activities in line with the collection strategy
Dispute Resolution: Managing and resolving disputes and discrepancies related to billing and collections in a timely and professional manner.
Cash Allocation: Ensuring that incoming payments are correctly allocated to the respective customer accounts and invoices
Reporting: Preparing regular reports on the status of accounts receivable, aging of receivables, Bad Debts Doubtful Provision and write-offs, cash flow forecasts, and other financial metrics related to receivables.
Process Improvement: Continuously reviewing and improving accounts receivable processes and systems to increase efficiency, accuracy, and customer satisfaction.
Compliance:
Ensuring that all accounts receivable activities comply with relevant laws, regulations, and company policies.
Participate and support BA Credit Committee
Support Internal and External Audit

How

Be a trusted finance partner, supporting all activities in scope, on recurring and ad hoc finance topics
Build relationships across multiple finance functional teams and commercial teams to share and align best practices
Build strong business relationships with customers
Develop understanding of Syngenta’s business and interaction between the different business units and functional reporting lines
Qualifications

Knowledge, experience & capabilities

Critical qualification, systems & experience

Bachelor in Economics or Finance
Good knowledge of the company’s ERP system (SAP); knowledge of FSCM is preferential.
Good knowledge of Microsoft Office products.
Minimum 3 years’ experience in a corporate credit management team

Critical technical, professional and personal capabilities

Good English required and any other language of the BA would be a plus
Ability to prioritise, especially to work under pressure and tight deadlines
Ability to work independently as well as within (cross-) functional teams
Experience working in matrix and international environment.
High focus and energy, with a pragmatic mindset and solution-oriented approach
Good knowledge of Trade Finance instruments (Letter of Credit, Documentary Collections, guarantees) and Ways of Working in export markets
Knowledge of the countries’ economics, Syngenta’s customer base, and the general business environment

Critical success factors & key challenges

Ability to handle multiple and remote stakeholders, priorities and deadlines
Working in virtual teams
Ability to make decision independently and to reason
Sound professional judgement
Effective communication and influencing skills (customers, commercial team)
Additional Information

Location: Zambia