Community Liaison Officer -Mufumbwe

Job description

Job Reference Number: ZCCM-101
Department: Technical
Business Unit:
Industry: PR/Communications/Journalism/Media And Promotions
Job Type: Temp
Positions Available: 1
Salary: Market Related

The Directorate proactively develops and manages innovative commercial strategies, partnerships and transactions that enhance the companys market presence, optimize value creation, and drive sustainable revenue growth from mineral trading and offtake opportunities.
Job Description

JOB PURPOSE

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To establish, build, develop and review relationships in the community with individuals, communities and organisations to  promote the Special Purpose Vehicle (SPV) between ZCCM-IH and Zemine ( a subsidiary of MMR) that will develop and manage the Kikonge project and ensure the community is fully engaged, aware of developments in the project and participate in appropriate fora.

KEY RESPONSIBILITIES:

1.1            Making contacts in the wider community, to ensure that most people derive benefit from the project

1.2            Researching and identifying avenues of project development/ partnerships.

1.3            To deal with incoming enquiries and act as a point of contact and distributing messages/ information about the Company as required.

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1.4            To develop and maintain relationships in the community, with key stakeholders, in a planned and structured manner

1.5            Carry out presentations and meetings with community bodies

1.6            Acting as an ambassador of the company, whilst out in the community,

1.7            Create and maintain a stakeholder liaison database

1.8            Collate and share feedback across the Company communicating with the whole team effectively

1.9            Maintain a communications activity tracker which documents the steps taken to maintain good relationships with the community

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1.10        Establish and maintain strong relationships helping to respond to requests for information, attending meetings and helping to nurture a collaborative and productive environment

1.11        Organise individual meetings with key local authorities, health providers etc

Job Requirements

QUALIFICATIONS, KNOWLEDGE AND SKILLS:

Minimum level of academic qualifications required to perform effectively in the role

Bachelor of Art degree in Social Sciences or its equivalent

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Skills and competencies 

Technical:
• Proficiency in Microsoft Office applications and project tracking tools

Basic data analysis
Reading site plans, layouts, or project maps
Drivers Licence

Functional:
• Strong organisational, coordination, and follow-up skills
• Documentation and reporting skills
• Stakeholder coordination and meeting facilitation support

• Understanding cultural norms, social dynamics, or local issues

Behavioural:
• Attention to detail and accuracy
• Good communication and interpersonal skills
• Conflict-sensitive communication and inclusive engagement

Ability to work under pressure and meet deadlines
• Team-oriented with a proactive and supportive approach

Conflict Resolution & Problem-Solving

RELEVANT EXPERIENCE REQUIRED:

Minimum of 3 years relevant experience at middle management in the large organisation

Working directly with diverse communities

This is a TEMPORARY JOB FOR 6 MONTHS IN MUFUMBWE