Chief Operations Officer

JOB OPPORTUNITY: CHIEF OPERATIONS OFFICER (COO)

Location: Lusaka, Zambia
Reports to: Chief Executive Officer
Organization: Bridging Gap Solutions Limited (BGS)Zambia Job Market

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Bridging Gap Solutions Limited (BGS) is a high-impact, wholly Zambian-owned technology company established in 2008. We design, build, and deploy missioncritical digital solutions that power business growth, operational efficiency, and large-scale digital transformation across multiple industries.

BGS is aggressively scaling its footprint and is seeking a commercially minded executive to drive revenue, dominate key markets, and convert strategy into measurable results.

Our Core Commercial Offerings
Software Solutions

ERP, Payroll & Human Resource Management Systems

Fixed Assets & Resource Management Systems

Customer Relationship Management (CRM) Platforms

Custom Software Design & Enterprise Application Development

Infrastructure & Cybersecurity

End-User Computing Devices

Enterprise IT Consulting, Architecture & Large-Scale Deployments

Network Infrastructure Design, Optimization & Performance Management

Cybersecurity Defense Systems, including Real-Time Monitoring & Support

AI-Powered Mining Safety Solutions

Fleet Management Technologies

Payment & Digital Transaction Platforms

Mobile Money & Card Payment Collection Solutions

API-Based Integration with Multiple Third-Party Systems

E-Ticketing and Digital Revenue Collection Platforms

Client Contact Center Services

End-to-end customer engagement and support solutions

Role Purpose

The Chief Operations Officer (COO) is a growth-driven executive role responsible for aggressively expanding BGS’s revenue base, commercial partnerships, and market dominance. The COO will own strategy execution, revenue acceleration, market expansion, and high-value deal closure while positioning BGS as a preferred digital transformation partner for enterprise and institutional clients.

This role demands a hunter mindset, strong commercial instincts, and the ability to turn opportunity into signed contracts and sustained profitability.

Key Responsibilities
Strategy Execution & Growth Leadership

Drive the execution of BGS’s corporate strategy with clear revenue, margin, and market-share targets

Translate strategic priorities into commercially viable, scalable business lines

Revenue Growth & Deal Closure

Lead end-to-end business development across software, infrastructure, payments, and service solutions

Originate, structure, negotiate, and close high-value enterprise and government contracts

Build a strong, predictable sales pipeline and deliver consistent revenue growth

Market Expansion & Strategic Partnerships

Identify and penetrate new markets and industry segments

Establish and monetize strategic alliances with technology vendors, financial institutions, and enterprise clients

Commercial Leadership & Governance

Lead and performance-manage strategy, sales, and business development teams

Provide commercial insight and execution support to the CEO and Board

Qualifications & Experience

Bachelor’s degree in Business Administration, Strategy, Economics, Finance, Information Systems, or a related field (required)

Master’s degree (MBA or equivalent) will be a strong added advantage

Minimum of 10 years’ experience in strategy, business development, consulting, or senior commercial leadership roles

Demonstrated success in driving revenue growth, closing complex deals, and scaling technology-enabled businesses

Key Competencies

Strong commercial acumen with a clear results orientation

Strategic thinker with hands-on execution capability

Exceptional negotiation, persuasion, and stakeholder management skills

Ability to operate at executive and board level while remaining deal-focused

Why Join BGS?

Take ownership of growth in a fast-scaling technology company

Direct influence over strategy, revenue, and market positioning

Work alongside executive leadership to build a dominant, future-ready organization

How to Apply

Qualified and results-driven candidates should submit:

A detailed Curriculum Vitae (CV)

A cover letter highlighting commercial achievements and growth impact

Email applications to: careers@bgsgroup.co.zm

Application Deadline: 30 January 2026