Website CFAO Mobility Zambia Limited
Position: National Sales and Marketing Manager
Reference Number: 001/26
Location: Lusaka
Reports: Chief Operations Officer – Toyota Division
Key Responsibilities
Develop and execute sales strategies that promote business sustainability.
Design and implement marketing strategies for business growth.
Manage and develop human capital within the sales and marketing team.
Align departmental goals with sales and margin forecasts and budgets.
Analyse market trends and identify new business opportunities.
Oversee supply chain to ensure timely delivery and improved customer service.
Manage stock effectively to ensure availability and avoid aging.
Drive profitable sales growth through appropriate model line-up selection.
Lead the team in identifying potential customers and markets.
Implement standardized sales processes and tools for efficiency.
Monitor team performance and provide coaching and development.
Assess competitor products and propose strategies to leverage Toyota sales.
Qualifications & Skills
First Degree in a business-related discipline.
Minimum 10 years’ experience in commercial sales.
At least 5 years in a managerial role.
Strong sales and marketing skills.
Excellent communication, interpersonal, and negotiation skills.
Position: Parts Manager
Reference Number: 002/26
Location: Lusaka
Reports: National Parts Manager
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Key Responsibilities
Maximize sales revenue through effective team management.
Drive market penetration and increase market share.
Prepare annual sales forecasts and ensure stock availability.
Collaborate on advertising and promotional plans.
Prepare budgets, manage expenses, and achieve margins.
Monitor debtor days and enforce timely collections.
Review sales processes for efficiency and compliance.
Analyze market trends and competitor data.
Monitor and train sales executives for performance.
Ensure customer satisfaction through complaint handling.
Qualifications, Skills & Knowledge
Full Grade 12 certificate (5 credits or better).
Degree in Business Administration or related field.
Minimum 5 years’ experience in Sales & Marketing, with 2 years at supervisory level.
Strong communication and interpersonal skills.
Motor industry experience is an added advantage.
Position: LOXEA Operations Manager
Reference Number: 003/26
Location: Lusaka
Reports: Chief Operations Officer – LOXEA Division
Key Responsibilities
Analyze market trends and competitor activities to identify new opportunities.
Monitor lease portfolio performance and prepare regular management reports.
Assess viability and pricing of new lease proposals and structure deals accordingly.
Provide data-driven insights for strategic decisions and prepare monthly Balance Score Card.
Prepare accurate lease quotations and proposals tailored to client needs.
Structure operating lease deals ensuring profitability and compliance.
Calculate lease rentals and residual values using established models.
Market LOXEA leasing products to potential clients and maintain a strong pipeline.
Represent LOXEA at industry events and collaborate on marketing initiatives.
Conduct client visits, present proposals, and maintain strong relationships.
Act as the main contact during the sales process and gather customer feedback.
Oversee workflow for new leases, ensuring smooth onboarding and compliance.
Coordinate with Finance, Risk, and Logistics teams for timely invoicing and delivery.
Manage end-of-contract formalities, including refurbishment and disposal of vehicles.
Qualifications & Skills
Degree in a business-related discipline.
Full Grade 12 certificate (5 credits or better).
Minimum 3 years’ managerial experience.
Strong analytical and numerical skills.
Excellent communication and interpersonal skills.
Ability to prioritize and attention to detail.
Position: Credit Team Leader
Reference Number: 004/26
Location: Lusaka
Reports: Finance Manager
Key Responsibilities
Maintain documentation of receivable accounts in line with Company SOPs and Credit Policy.
Issue statements of account and allocate customer payments accurately and promptly.
Monitor customer accounts to ensure compliance with credit limits.
Prepare monthly debtor provisions and regular debtors reports for management.
Review and update customer credit limits as per internal control requirements.
Supervise temporary credit limit approvals and ensure proper documentation.
Reconcile intercompany receivable accounts and manage withholding VAT allocations.
Prepare monthly collection forecasts and government debtors reports.
Organize debtor meetings, circulate minutes, and track customer visitation schedules.
Issue demand letters for overdue accounts and justify BlackLine assigned accounts.
Monitor and reconcile After Sales and Vehicle deposit accounts.
Confirm credit accounts created in SAP and Autoline systems.
Qualifications & Skills
Full Grade 12 certificate (5 credits or better).
Diploma/Degree in a business-related discipline or equivalent.
Strong credit management skills.
Excellent communication and interpersonal skills.
Strong organizational and leadership abilities.
Position: Parts Procurement Coordinator
Reference Number: 005/26
Location: Lusaka
Reports: Parts Manager
Key Responsibilities
Process Stock Order Quantities (SOQ) and VOR special orders.
Update Special-Order Tracker and resolve queries.
Match processed orders daily and ensure timely placements.
Create/maintain part numbers and manage logistics from order to receipt.
Process all shipments and handle local purchases.
Manage clearing agents and review rates.
Process Binpacking Reports and stock quality analysis.
Monitor debtors and cash clearing activities.
Qualifications & Skills
Full Grade 12 certificate (5 credits or better).
Diploma/Degree in Purchasing & Supply or related field.
Minimum 2 years’ experience in a similar role.
Computer literacy, attention to detail, and time management.
Strong communication and interpersonal skills.
Position: Warranty Administrator
Reference Number: 006/26
Location: Lusaka
Reports: National Service Manager
Key Responsibilities
Accurately cost warranty jobs as per flat rate manual to achieve revenue targets.Job Application Platform
Monitor, record, and submit warranty claims promptly.
Collaborate with parts sales team for timely quotations to facilitate warranty repairs.
Guide and develop quotation/costing officers for improved competency.
Prepare and update warranty reports and statistics for management.
Identify training needs and participate in development programs.
Manage warranty stationery and ensure adherence to costing standards.
Tag, store, and dispose of warranty parts as per SOP.
Ensure customer signatures on all warranty job cards.
Qualifications & Skills
Minimum Diploma in a related field.
At least 2 years’ experience in the automotive industry.
Technical experience is an added advantage.
Strong communication and interpersonal skills.
Disciplined, organized, and computer literate.
Knowledge of job billing and costing.
Position: Service Advisor
Reference Number: 007/26
Location: Lusaka
Reports: Service Manager
Key Responsibilities
Achieve service department GP, throughput, and turnover in line with budget.
Manage Work in Progress (WIP), Workshop Cash Clearing (WCC), and Vehicle in Yard (VIY).
Reduce debtors through proactive customer engagement.
Prepare accurate job cards and ensure timely repairs.
Strengthen customer relationships and deliver excellent care.
Utilize appointment systems to optimize capacity and reduce no-shows.
Provide clear cost estimates, monitor progress, and update customers.
Support upselling initiatives and explain invoices clearly.
Adhere to company standards and the “7-Steps Service Procedure.”
Promote service and parts benefits to customers.
Address and resolve complaints promptly.
Explain warranty benefits and ensure vehicles are clean and ready on time.
Qualifications & Skills
Full Grade 12 certificate (5 credits or better).
Professional qualification in Business, Mechanical Engineering, or related field.
Minimum 2 years’ experience in the motor industry.
Strong communication and interpersonal skills.
Solid product knowledge.
Position: Parts Team Leader & Sales Consultant
Reference Number: 008/26
Location: Solwezi & Kitwe
Reports: Parts Manager
Key Responsibilities
Achieve sales targets through effective parts selling.
Provide technical advice and respond to customer inquiries.
Prepare quotations for retail customers, fleet owners, and workshops.
Process sales invoices accurately.
Maintain accurate records of service rates and total sales.
Deliver after-sales support and resolve customer complaints.
Participate in relevant training programs.
Ensure adequate stock levels and quality through daily checks.
Track and reconcile orders and back orders, providing timely updates.
Supervise special-order tracking and communication with customers.
Monitor lost sales and ensure accurate reporting on SAP.
Oversee daily perpetual stock counts and report findings.
Promote market share growth through customer acquisition and retention strategies.
Share daily sales reports and track progress.
Qualifications, Skills & Knowledge
Full Grade 12 certificate (5 credits or better).
Professional qualification in a business-related discipline.
Experience in sales and marketing.
Strong communication and interpersonal skills.
Position: Vehicle & Equipment Sales Consultants
Reference Number: 009/26
Location: Lusaka & Kitwe
Reports: Sales Manager
Key Responsibilities
Present vehicles and equipment, financing options, and service products tailored to customer needs.
Deliver engaging product demonstrations, including showroom and test drive experiences.
Prepare accurate quotes and maintain correct customer data in the sales system.
Follow up diligently with prospects and convert leads into sales through effective communication.
Participate in trade shows, exhibitions, and networking events to promote products.
Plan customer visits and maintain structured follow-up reports.
Keep customers informed on delivery timelines and maintain accurate records.
Ensure showroom and display areas meet company and marketing standards.
Build long-term customer relationships through engagement activities.
Monitor competitor pricing, market trends, and customer needs to identify opportunities.
Collaborate with service teams to leverage appointments for upselling.
Support marketing campaigns and provide regular sales reports and forecasts.
Qualifications & Skills
First degree in Sales, Marketing, or related field.
Minimum 2 years’ experience in sales or marketing.
Excellent communication, interpersonal, and negotiation skills.
Computer literacy and valid driver’s license (manual & automatic).
Full Grade 12 certificate.
How to Apply
Send your comprehensive CV and supporting documents to:
📧 hrcfaozambia@cfao.com
Closing Date: Friday, 30th January 2026
CFAO Mobility Zambia Limited is a leading automotive distributor with operations in Lusaka, Kabwe, Kitwe, Solwezi, Livingstone and Independent locally Authorised Service Centres in Lusaka, Chipata, Mkushi, Kasama, Mansa, Ndola & Mazabuka.Zambia Job Market
We proudly represent global brands such as Toyota, Ford, Suzuki, Volkswagen, Hino, Sinotruk, and Toyota Forklift, alongside trusted aftermarket products including Maxxis, CST, Goodyear, Dunlop, Prometeon, Nexen Tyres, and Motul lubricants. Our services also include certified pre-owned vehicles (Automark), leasing solutions (LOXEA), and body and paint services (Top Gear).
To apply for this job email your details to hrcfaozambia@cfao.com