Website Kwelan
Kwelan is a fast-growing, youth-driven mobility platform redefining car rentals in Zambia. We are looking for a tech-savvy, detail-oriented Marketing Coordinator & Customer Care Officer to join our in-house team and grow with the company.
This role is ideal for a young professional in their twenties who is eager to learn, takes initiative, and is passionate about marketing, customer engagement, and content creation.
Key Responsibilities
Manage day-to-day customer care and digital communication with clients
Create, design, and schedule content for social media and digital platforms
Produce marketing materials, graphics, and artwork using Canva or other design tools
Support campaigns that drive brand growth, engagement, and online visibility
Maintain high standards of accuracy and professionalism in all customer-facing interactions
Requirements
Bachelor’s degree in Marketing, Communications, Business, or a related field
Proven experience in content creation and graphic design, with a portfolio or examples of previous work
Strong digital literacy and familiarity with social media tools and online platforms
Eye for detail, excellent communication skills, and ability to manage multiple tasks
Teachable, proactive, and ready to thrive in a fast-paced, youth-driven environment
What We Offer
Competitive salary and benefits
Career growth with hands-on experience in a growing tech-enabled company
A supportive, youth-focused work environment
Training, mentorship, and professional development
We especially encourage women to apply.
How to Apply:
Send your CV and a portfolio or examples of your work to operations@kwelan.com.
To apply for this job email your details to operations@kwelan.com