Employer and vacancy source: Cool Jo Suppliers
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerCool Jo Suppliers
- LocationLusaka, Lusaka, Zambia
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Cool Jo Suppliers
- Location
- Lusaka, Lusaka, Zambia
- Posted
- January 18, 2026
- Job type
- Full Time
- Category
- IT & Telecoms
Website Cool Jo Suppliers
Job description
JOB ADVERTISEMENT
Employment Type: Full-Time Contract
Location: Longacres Area, Lusaka
Closing Date: 30th January 2026
Cool Jo Ice Cream is a fast-growing ice cream and slush outlet committed to providing excellent customer experience, quality products, and a fun and welcoming environment. We are seeking two (2) energetic, honest, and customer-focused individuals to join our team as Cashier / Front Office Staff on a full-time contract basis.
Key Responsibilities
Provide excellent customer service and ensure a positive customer experience
Process customer orders accurately and handle payments (cash/mobile money)
Operate POS/cash register and maintain daily sales records
Assist customers with menu choices and promote products, combos, and add-ons
Maintain cleanliness of the counter/front office and customer seating area
Assist with stock monitoring for packaging, toppings, cups and cones
Handle customer complaints professionally and escalate when necessary
Create engaging content (videos/photos) for Cool Jo social media platforms
Support social media engagement (WhatsApp/Facebook/Instagram/TikTok), including responding to inquiries
Work in shifts, including weekends and public holidays, when required
Minimum Qualifications
Grade 12 Certificate with at least Five (5) Credits
Must be computer literate (basic Microsoft Word and Excel)
Skills & Requirements
Excellent communication and interpersonal skills
Strong customer service and sales skills
Honest, reliable, and able to handle cash responsibly
Good in social media content creation and engagement
Ability to use Canva and basic video editing tools is an added advantage
Ability to work under pressure in a fast-paced environment
Strong discipline, punctuality, and professional appearance
Preferred Candidate
Residing near Longacres or surrounding areas (Kabwata, Woodlands, Olympia, Rhodes Park, Kabulonga, Chilenje etc.)
Prior experience in cashiering, retail, restaurant, or customer service is an added advantage
How to Apply
Interested candidates should submit the following documents:
✅ Application Letter
✅ Curriculum Vitae (CV)
✅ Copy of NRC
✅ Copy of Grade 12 Certificate
Send applications to:
? cooljosup088@gmail.com
Only shortlisted candidates will be contacted.