Website Zamtel
Job Details
Position
Administrator- IT Service Desk
Closing Date
20 January 2026Internship program listings
Overall Purpose
Acts as a first line support for all IT related issues to ZAMTEL staff. The Administrator IT Service Desk is responsible of tracking incidents and service requests, as well as addressing support requests, in order to ensure that service levels and targets are maintained and fulfilled, meeting customer satisfaction and continuous service delivery expectations.
Job Specification
Minimum Qualifications
Bachelor’s Degree in Information Technology, Computer Science or relevant field
Professional Registration
ICTAZ
Minimum Experience
1-2 Years
Key Skills
Proven experience as a help desk technician or other customer support role in IT.
To apply for this job please visit zambiajobalerts.com.