Project Manager

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

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The project manager must excel in leading end-to-end project delivery using Agile, Waterfall, and hybrid methodologies. Strong in scope management, risk mitigation, and aligning projects with strategic goals. Skilled in stakeholder engagement, vendor coordination, and fostering collaboration. Experienced in planning, defining success criteria, and tracking milestones. Committed to continuous improvement, change management, and applying best practices for successful outcomes.
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Principal Duties & Responsibilities
1. Project Management Methodologies
Ability to work in an agile environment and manage scope creep
Understand, work, and lead projects using various approaches, including Agile delivery framework and Waterfall
Extensive understanding of project and program management principles, methods, and techniques
Well-versed in change management

2. Project Lifecycle Ownership
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Full project life cycle ownership: from initiation to deployment for major or multiple minor initiatives
Prepare estimates and detailed project plans for all phases
Define success criteria and communicate them throughout the project and program lifecycle
Ability to lead User Acceptance Tests and develop test scripts
3. Execution and Delivery
Manage day-to-day project activities and resources; chair project management team meetings
Provide status reporting on milestones, deliverables, dependencies, risks, and issues
Report on success criteria results, metrics, testing, and deployment activities
Develop and manage all aspects of engagement: planning, vendor relationships, communications, resources, budget, change, risks, and issues

4. Leadership and Team Management
Provide on-site and remote leadership by motivating team members to meet goals and milestones
Set and continually manage expectations while delegating and managing deliverables
Identify resources required to achieve objectives within planned timeframes

5. Stakeholder and Vendor Management
Effective stakeholder and customer communication management
Close coordination and collaboration with vendors, business, and key stakeholders
Participate in feasibility studies, vendor selection, and proposal evaluations

6. Risk and Issue Management
Manage project and program issues and risks to mitigate impact
Ability to identify risks and manage or escalate them accordingly
7. Strategic Alignment and Continuous Improvement
Ensure projects align with program and strategic objectives
Participate in establishing practices, templates, policies, tools, and partnerships to mature organizational capabilities
Continue professional development to stay abreast of emerging technologies, methods, and best practices
8. Problem-Solving and Innovation
Work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, and excellence
Understand interdependencies between technology, operations, and business needs

Qualifications and Experience
Bachelor’s degree in computer science or equivalent field, or other relevant certifications (post-graduate qualifications preferred)
Project management certification is an added advantage
Full Grade 12 certificate
Experience working within large IT systems or transformation programs
5+ years of project management experience, including tracking and planning projects
5+ years of experience collaborating with business stakeholders in a cross-functional matrix environment
3+ years of IT project delivery experience

Core Skills and Competencies
Ability to work independently with strong analytical and implementation skills
Excellent negotiation, interpersonal, influencing, and communication skills
Project management and coordination expertise to drive high-quality delivery across multiple teams
Ability to collaborate effectively with diverse personalities, cultures, and business practices in an international organization
Advanced proficiency in MS Project, Excel, Visio, PowerPoint, and SharePoint, with experience presenting to stakeholders and senior leadership
Proven ability to deliver results and maintain accountability for business needs

Leadership Capabilities

Planning – Mastery
Leading Innovation & Change – Advanced
Customer Centricity – Advanced
Planning and Attention to Detail – Advanced
Process Improvement – Advanced
Working Together – Advanced
Execution Excellence – Advanced

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.