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Credit Review Officers

Chibanje Capital Resources Limited Lusaka

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Check whether this older listing is still open. It has no confirmed closing date and may no longer accept applications. Browse the latest jobs in Zambia.
Employer reference

Employer and vacancy source: Chibanje Capital Resources Limited

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployerChibanje Capital Resources Limited
  • LocationLusaka
  • Employer websitezambiajobalerts.com
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
Chibanje Capital Resources Limited
Location
Lusaka
Posted
January 8, 2026
Job type
Full Time
Category
IT & Telecoms
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.
  • Full Time
  • Lusaka

Website Chibanje Capital Resources Limited

Job description

Job Responsibilities (Key Responsibilities)

1. Loan Application Review

Manually review customer loan applications according to the company’s credit policies and risk control rules.

Review customer basic information, phone number authenticity (KYC), identity/NRC information, contact information, income, and repayment ability.

Based on the company’s credit policies, make review decisions such as approval/rejection/request for supplementary documents.

2. Information Verification and Risk Identification

Verify customer information via phone, system data, or third-party information.

Identify potential risks, including but not limited to inconsistencies, fraud, abnormal behavior, ID or identity theft, etc.

Submit high-risk or abnormal applications to superiors for review according to procedures.

3. System Operation and Records

Accurately and completely enter review opinions and decision-making basis into the credit system.

Ensure all review operations are traceable and auditable.

4. Compliance and Internal Control

Strictly abide by the company’s lending policies, operating procedures, and relevant Zambian laws and regulations.

Do not accept or solicit any form of improper benefit.

Protect customer privacy and ensure customer data security.

5. Cross-departmental collaboration

Maintain effective communication with customer service, collection, risk control, and technology teams.

Assist in handling customer inquiries, reviews, and disputes related to credit review.

6. Performance and Continuous Improvement

Complete daily review volume and timeliness targets as required.

Participate in training and regular meetings to continuously improve review quality and risk identification capabilities.

7. Review Officer Main KPI Requirements

Review at least 100 customer review cases daily.

hr@chibanjecapital.com

hrmanager@chibanjecapital.com

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