Cashiers

CASHIERS

The Advertiser seeks to employ suitably qualified, competent, and customer-focused individuals to fill the position of Cashiers in a Bureau de Change and Tellers for Business Agency transactions.

Key Responsibilities

• Handle foreign exchange and local currency transactions accurately and efficiently.

• Receive and process payments (cash and other accepted forms) in accordance with company procedures.

• Balance and reconcile cash floats at the end of each shift, ensuring accuracy.

• Provide very excellent customer service, assist clients with queries related to transactions.

• Record all transactions electronically and maintain accurate transactional records.

• Open and close tills/transaction points as required and follow opening/closing cash handling procedures.

• Adhere to internal controls, compliance and anti-money-laundering (AML) procedures, as well as company policies and guidelines.

• Report discrepancies, suspicious activities, or system errors to the supervisor promptly.

• Support general branch operations as directed by the Branch Manager or Supervisor.

Education, Qualifications & Experience

·      Minimum of a Diploma in Finance or any Business-related field.

·      Grade 12 Certificate with a minimum of four (4) credits, including Mathematics and English.

·      Previous experience as a retail cashier or in a sales-related role will be an added advantage.

·      Familiarity with electronic equipment such as cash registers and POS systems, with strong arithmetic skills.

·      Basic computer knowledge.

Personal Attributes & Skills

·      High level of security awareness and alertness in handling transactions.

·      Friendly, customer-focused, and professional.

·      Honest, trustworthy, and reliable.

·      Strong numerical skills.

·      Good communication and time management skills.

·      Positive attitude with excellent customer service skills.

Application Process

Interested candidates should submit online applications only, addressed to:

The Advertiser

Lusaka, Zambia

Each application must include one (1) PDF document only, containing:

·      Updated Curriculum Vitae (CV)

·      Cover letter

·      Copy of National Registration Card (NRC)

·      Certified copies of academic and professional certificates

Applications should be emailed to: reception@citrinelimited.com

The closing date for receipt of applications is 10th January, 2026

Important:

Applicants must clearly indicate their full name and the position applied for (Cashier) in the Subject line of the email only. Multiple attachments will not be accepted.