HUMAN RESOURCE OFFICER

Website MAISHA ZAMBIA TRADING LIMITED

Job Purpose

To support the effective management of human resources in the organization by handling recruitment, employee relations, performance management, training, payroll inputs, HR administration and compliance with labour laws and company policies

Key Responsibilities

Recruitment and Selection
 Develop job descriptions and posting job adverts.
 Shortlist candidates, schedule interviews and coordinate the recruitment process.
 Conduct reference checks and prepare employment contracts.

2.Onboarding and Orientation

Facilitate employee orientation programs
 Ensure new employees complete all required documentation.
 Guide new staff on HR policies, procedures and workplace culture.

3.Employee Relations

 Act as a point of contact for employee concerns and grievances.
 Help resolve conflicts fairly and professionally.
 Promote a positive and productive work environment.

4.Performance Management

 Identify training needs and coordinate training programs.
 Maintain training records and evaluate training effectiveness.
 Support employee development initiatives.

5.HR Administration

 Maintain up to date employee files and HR databases.
 Prepare HR reports (attendance, turnover, leave etc)
 Ensure proper documentation of promotions, transfers and disciplinary actions.

 6.Payroll and Benefit Support

Collect and verify monthly payroll inputs.
 Ensure confidentiality and accuracy of payroll information.

7.Compliance and Policy Implementation

 Ensure company policies and procedures are followed.
 Keep updated with labour laws and ensure organisational compliance. 

8.Health and Safety & Welfare

 Support occupational health and safety initiatives.
 Ensure employees PPE is bought.

 Qualifications

 Diploma or bachelor’s degree in human resource management, or related field
 Previous HR experience is an advantage
 Knowledge of labor laws and HR best practices
 Strong communication and interpersonal skills
 Organizational and problem-solving abilities
 Proficiency in MS Office and HR software

Key Competencies:

Strong interpersonal and communication skills
 Excellent organizational and multitasking abilities
 Proficiency in HR information systems (HRIS) and MS Office Suite
 Sound judgment, confidentiality, and attention to detail
 Ability to manage employee engagement and conflict resolution effectively
 Strong sense of ethics, accountability, and teamwork

How To Appy

Send a detailed Cv and Certificates to jobs@maishazambiatrading.com as one pdf document.

Deadline: 13th January 2026

To apply for this job email your details to jobs@maishazambiatrading.com