Employer and vacancy source: Wayfina Enterprises
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerWayfina Enterprises
- LocationLusaka, Lusaka, Zambia
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Wayfina Enterprises
- Location
- Lusaka, Lusaka, Zambia
- Posted
- January 2, 2026
- Job type
- Full Time
- Category
- Other
Website Wayfina Enterprises
Job description
Job title
Call Center Operator_Lusaka Sales Office
Company
Wayfina logo
Wayfina
Workplace type
On-site
Job location
Lusaka, Lusaka Province, Zambia
Job type
Full-time
Company Description
Wayfina is a Buy Now Pay Later platform that provides African farmers with agri inputs to increase their productivity and profits. We are committed to empowering farmers by giving them access to the necessary resources to grow their operations and achieve financial stability
Role Description
This is a full-time on-site role for a Call Center Operator at Wayfina’s Lusaka Sales Office. The Call Center Operator will be responsible for providing customer support, handling phone calls, and managing customer inquiries and issues. This role requires excellent communication skills and the ability to provide top-notch customer service in a professional manner.
Qualifications
Phone Etiquette and Communication skills
Experience in Customer Support and Customer Service
Familiarity with Contact Centers
Strong problem-solving skills and the ability to work under pressure
Ability to work independently and as part of a team
Relevant experience in a similar role is beneficial
High school diploma or equivalent required; additional qualifications in customer service are a plus.
TO APPLY:
Send an email and in the email write about your skills, experience and examples of your experience.
job.wayfina@gmail.com
DO NOT SEND PDFs with CV
Emails with PDFs will be deleted without being opened.
This is a first test of attention skills and competency to follow instructions.
Write the email in this format:
1. Your name and contact details
2. What call center or customer service positions you have held and at which companies
3. Give brief description of any situations where you had a challenge with a client and how you overcame those problems.
Only candidates who meet the above criteria will be contacted for an interview.