Senior Events Executive

Job description

Livingstone, Zambia
Full-time
Company Location:  Avani Victoria Falls Resort
Zambia career resources
Company Description

Refreshingly understated, contemporary, and simple. Wheter you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.

Job Description

Job Purpose:

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Royal Livingstone Victoria Falls Zambia Hotel by Anantara
Minor International PCL
Minor International
Royal Livingstone Hotel by Anantara
Avani Victoria Falls Resort
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LMS
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Transportation services

To oversee and manage internal and external events for Avani Victoria Falls Resort and  Royal Livingstone Hotel by Anantara, ensuring the highest standards of service and guest satisfaction.

Key Responsibilities:

Manage and confirm all group bookings within specified timeframes, ensuring timely request of deposits and dispatch of pro-forma invoices to clients. Report any areas of concern to the Hotel Manager.
Ensure meticulous accuracy and completeness of all Group Files, facilitating timely handover to Front Office.
Implement and maintain correct market code usage for groups, cross-referencing against arrivals reports for accuracy.
Serve as the primary point of contact for conference and group organisers, facilitating smooth operations from arrival to departure.
Coordinate interdepartmental communication to ensure seamless event execution.
Oversee and mentor Group & Conference Coordinators, providing leadership and guidance.
Maintain comprehensive knowledge of room types, banqueting facilities, menus, beverage offerings, rates, allocations, and future availability.
Demonstrate expertise in deposit requirements, payment procedures, and cancellation policies.
Possess in-depth understanding of all packages tailored for conference and tour operator markets.
Ensure proper contract administration, including timely distribution, signature collection, and follow-up on deposits.
Actively participate in Front Office, Sales & Marketing, and Food & Beverage communication meetings to address operational changes, challenges, and improvement opportunities.
Produce and submit accurate monthly group reports by the 5th of each month.
Maintain and communicate up-to-date weekly group reports to relevant teams.
Develop and implement ongoing training programmes for team members.
Demonstrate strong problem-solving skills to address daily operational challenges and provide effective solutions.
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Qualifications
Minimum Diploma in Marketing or Business Administration related filed.
A minimum of five years’ experience in marketing communication, events management, or brand management.
Experience as an event organizer provides an added advantage.
Experience with opera is a must.
Additional Information

Full grade 12 school certificate

CV with the email addresses and mobile numbers of three traceable references.

ZAQA Verification of all qualifications is required.

Closing date: 2nd January, 2026