Client Communication Associate (UK Market)

Client Communication Associate (UK Market)

📍 Lusaka | Full-time | Office-based

💼 International clients | Professional conversations | Career progression

We’re building a high-performance international call centre in Lusaka, working exclusively with UK businesses.

This is not a traditional call-centre role and not a high-pressure “hard sales” job.

We’re looking for people who speak clear, confident English and can hold professional conversations with senior decision-makers in the UK — calmly, intelligently, and without friction.

What you’ll actually be doing
Speaking with UK business owners and senior professionals
Having structured, professional conversations (not reading robotic scripts)
Qualifying interest, asking smart questions, and booking follow-up discussions
Representing international brands with confidence and credibility
This role is a great fit if you come from:
Office administration / executive assistant / operations roles
NGOs or international organisations
Hospitality (hotels, guest relations, airlines)
Education (private schools, universities, admissions, tutoring)
Communications, media, or content roles

Previous sales or call-centre experience is useful — but not essential.

What matters most to us
Very good spoken English (clear pronunciation, calm pace, confident tone)
Ability to speak professionally with people in authority
Strong listening skills and structured thinking
Reliability, coachability, and pride in your work
What we’re not looking for
Shouting, aggressive selling, or scripted “telemarketing”
People who are uncomfortable speaking to international clients
Heavy slang or casual communication styles on professional calls
What you’ll get
Competitive base salary + performance bonuses
Full training (UK market, conversation structure, commercial skills)
Clear progression into senior agent, QA, or team-lead roles
Stable, long-term opportunity with international exposure
Application process (important)

To apply, please email careers@mn8digital.com with the subject line: Client Communications Associate. you must include:

Your CV
A 60–90 second voice note explaining why you will be a good fit for the role.

This helps us assess communication fairly and quickly.

If you speak excellent English and want a professional, international role — we want to hear from you.