Officer, Immigration

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Job description:Career counseling services

To facilitate the processing of all permit types and visas, ensuring that all expatriates work and reside legally in the country. The role also involves administering immigration matters to maintain accurate and timely records.

Key Responsibilities

Adhere to all relevant policies, procedures, and legal regulations related to health, safety, environment, quality, finance, and human resources.
Maintain and update both electronic and manual immigration files for all expatriate employees.
Process and facilitate issuance and extensions of report orders in a timely manner.
Handle new applications and extensions for expatriate and contractor employees at both regional and headquarters levels.
Prepare and update immigration reports (daily, weekly, and monthly).
Maintain a combined database for departmental immigration status, accessible to HODs.
Organize expatriate employee files, including contracts, work permits, visa receipts, and statutory documents.
Ensure expatriate employees are affiliated with relevant professional and statutory bodies (e.g., EIZ, ERB, ZCAA).
Maintain accurate records and ensure data is entered into all relevant databases.
Process and facilitate visas for employees, expatriates, and contractors.
Assist the Supervisor, Immigration with:
Ensuring all expatriates and contractors have valid permits.
Processing new permit applications and extensions.
Following up on deferred or rejected applications, including drafting appeal letters.
Resolving queries and managing requests related to immigration issues.
Perform any other related duties as assigned by management.

Qualifications

Grade 12 Certificate
Diploma or Degree in Human Resources or equivalent
Member of ZIHRM

Experience

Minimum of 3 years’ relevant experience in a similar or equivalent role
Ability to contribute to broader functional strategies from a people perspective
Strong knowledge of Zambian Immigration and Deportation Laws

Behavioral Traits

Teamwork
Bold initiative
Safety-conscious thinking
Commitment to quality
Technical proficiency
Productivity-driven
Reliable Attendance

Operational Requirements

High confidence levels
Strong attention to detail
Excellent networking and relationship-building skills
Integrity and confidentiality
Results-oriented and proactive
Adherence to policies and procedures
Team-oriented with strong interpersonal skills
Good listening skills
Calm and assertive demeanor