Employer and vacancy source: Grand Palace Hotel
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerGrand Palace Hotel
- LocationLusaka
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Grand Palace Hotel
- Location
- Lusaka
- Posted
- November 5, 2025
- Job type
- Full Time
- Category
- Other
Website Grand Palace Hotel
Job description
We are looking for a dynamic, service-driven, and results-oriented Bar and Restaurant Manager to lead our Food and Beverage operations at Grand Palace Hotel.
This role is key to ensuring exceptional dining and bar experiences, maintaining high service standards, and driving revenue growth through efficient management and innovation.
You will also play a central role in staff leadership, guest satisfaction, and operational excellence, ensuring our outlets reflect the elegance and hospitality that define the Grand Palace Hotel brand.
Key Responsibilities
Oversee the daily operations of the hotel’s bar and restaurant, ensuring high standards of service, cleanliness, and guest satisfaction.
Manage, train, and motivate service staff to deliver exceptional customer experiences.
Develop and implement menus in collaboration with the Executive Chef and Food & Beverage Manager.
Monitor inventory levels, control costs, and manage budgets effectively.
Ensure compliance with all health, safety, and hygiene regulations.
Handle guest feedback and resolve complaints promptly and professionally.
Plan and execute special events, promotions, and themed nights to drive revenue.
Maintain positive relationships with suppliers and ensure consistent quality of products.
Qualifications & Experience
Diploma or Degree in Hospitality Management, Food & Beverage Management, or a related field.
Minimum 3–5 years of managerial experience in a busy hotel, restaurant, or bar environment.
Strong leadership, organizational, and communication skills.
Excellent knowledge of food and beverage operations, service standards, and inventory management.
Ability to work under pressure and maintain a professional demeanor.
Customer-oriented with a passion for hospitality and service excellence.
What We Offer
Competitive salary
A dynamic and supportive working environment
Free lunch at the Hotel during your shift
Gratuity payments
Monthly service charge payments
How To Apply
Please send your CV to grandpalacehotelcareers@gmail.com by 19th November 2025. The start date for this position is 4th December 2025. In your subject line, include “Bar & Restaurant Manager – Lusaka” to ensure your application is reviewed promptly.
We look forward to welcoming a passionate Bar and Restaurant Manager to our team and enhancing the dining experience at Grand Palace Hotel.