Tracking Controller

Job description

Job Vacancy: Tracking Controller

Location: Lusaka

Company: Armaguard

Job Type: Full-time

Job Description:

We are seeking a reliable and detail-oriented Tracking Controller to manage and monitor vehicle fleets equipped with GPS tracking systems. The successful candidate will be responsible for overseeing the real-time tracking of vehicles, analyzing data, ensuring the efficient operation of the tracking systems, and providing support to drivers and fleet managers. This role plays a key part in ensuring fleet safety, efficiency, and operational optimization.

Key Responsibilities:

Monitor Fleet Activity:
Oversee the real-time location, speed, and status of all vehicles in the fleet via GPS tracking software.
Track vehicle movement, identify inefficiencies, and make recommendations for improving route planning and fleet performance.
Monitor driver behavior, including speed, idling time, and unauthorized usage.
Data Analysis & Reporting:
Analyze tracking data and generate reports on fleet performance, fuel efficiency, and vehicle usage.
Provide detailed reports to management regarding vehicle activity, trends, and potential areas for improvement.
Identify patterns such as excessive idling, route deviations, and maintenance needs.
Fleet Optimization:
Help optimize routes and scheduling to ensure timely deliveries, reduce fuel consumption, and increase overall efficiency.
Ensure vehicles are operating within compliance standards and policies.
Troubleshooting & Support:
Resolve any issues or discrepancies with vehicle tracking systems or hardware.
Provide support and assistance to drivers in case of system issues or GPS malfunctions.
Communication with Drivers:
Act as a liaison between fleet drivers and management, ensuring timely updates and communication regarding schedules, routes, and any changes.
Assist drivers with navigation, troubleshooting technical issues, and ensuring proper use of the tracking system.
System Management:
Ensure all vehicles are properly fitted with up-to-date GPS trackers and the system is functioning correctly.
Maintain accurate records of all vehicle tracking systems, including installation, maintenance, and repairs.

Requirements

Grade 12 Certificate
Diploma in Information Technology or equivalent
Minimum 2 years work experience in a similar role
Technical Training or Certifications in Fleet Management is an added advantage
Proven experience in vehicle tracking, fleet management, or a related field (at least 1-2 years).
Familiarity with GPS tracking software and fleet management systems.
Strong analytical and problem-solving skills.
Knowledge of vehicle maintenance, fleet operations, and logistics is a plus.
Basic understanding of vehicle electronics and tracking devices
Strong attention to detail and data accuracy.
Excellent communication skills, both written and verbal.
Ability to multitask and manage multiple fleet-related tasks simultaneously.
Problem-solving skills to identify and resolve issues quickly and efficiently

Application Process

Interested candidates are invited to submit their CV, cover letter, and copies of relevant certifications to ARMAGUARD SECURITY LIMITED PLOT NO. 730/731 CHACHACHA ROAD, LUSAKA or send your full application to hr4@armaguard.co.zm as ONE PDF DOCUMENT.

Application should be addressed to:

The Group Human Resource Manager

Armaguard Security Limited

Cha Cha Cha Road

P.O Box 30179

Lusaka, Zambia

Closing date of receiving applications will be 07 NOVEMBER, 2025.

Note: Only shortlisted candidates will be contacted for an interview.