Human Resources and Administration Manager

Job description

The Zambezi Cashews Company Limited (ZCCL), a subsidiary of the Industrial Development Corporation (IDC), was established in 2018 to drive economic growth, enhance food security, and develop the Western Province through large-scale cashew production. With 517 hectares of productive plantation on a 25,599-hectare landholding, ZCCL is poised for significant expansion. However, to realize this potential and ensure operational excellence, the company requires skilled professionals in key managerial roles.

The Company is looking to fill the following position:

HUMAN RESOURCE AND ADMINISTRATION MANAGER

Role Overview:

To provide strategic leadership and operational management of the Human Resources (HR) and Administration functions to support Zambezi Cashew Company Limited’s business objectives. The role ensures effective talent acquisition, performance management, employee relations, training and development, and administrative services to enhance organizational efficiency and build a highly engaged workforce that supports plantation and processing operations.

Key Roles and Responsibilities:

Strategic HR Leadership
Develop and implement the HR strategy in alignment with ZCCL’s corporate objectives and growth plans.
Design and advise management on HR policies, workforce planning, and organizational structure to support operational expansion.
Ensure HR practices comply with labor laws, regulatory requirements, and company policies.
Talent Acquisition & Workforce Planning
Lead end-to-end recruitment and selection processes to ensure timely hiring of qualified staff for plantation, processing, and support functions.
Develop workforce plans and staffing forecasts to meet operational and seasonal demands.
Establish induction, onboarding, and retention programs to ensure smooth integration of new employees.
Performance & Employee Relations Management
Design and oversee performance management systems to drive productivity and accountability.
Manage employee relations, conflict resolution, and disciplinary processes in line with labor legislation.
Foster a positive work culture that promotes engagement, motivation, and team cohesion.
Training, Development & Capacity Building
Develop and implement training programs to build staff capacity and enhance technical, managerial, and leadership competencies.
Collaborate with external partners, including government agencies and NGOs, for capacity-building initiatives, particularly within the outgrower program.
Monitor training effectiveness and link staff development to organizational performance objectives.
Compensation, Benefits & HR Systems
Oversee payroll administration, employee benefits, and statutory contributions in coordination with the Finance Department.
Develop and review reward structures to attract, retain, and motivate employees.
Implement and manage HR information systems for efficient data management and reporting.
Administration & Facilities Management
Manage administrative services, including office operations, transport, security, and company facilities.
Oversee procurement of office supplies and services to ensure smooth operations.
Ensure compliance with health, safety, and environmental standards across all facilities.
Reporting & Compliance
Prepare regular HR and administration reports for the GM and Board of Directors.
Ensure compliance with labor laws, occupational health and safety regulations, and environmental standards.

Minimum Qualifications & Experience

Grade 12 Certificate with five (5) O Levels.
A bachelor’s degree Human Resource Management, Public Administration, Business Administration, Industrial Relations, or a related field.
Professional membership with the Zambia Institute of Human Resource Management.
Minimum of ten (10) years of work experience in management or similar position. With at least 5 years in a managerial role.
Strong understanding of Zambian labour laws and employment regulations.

Knowledge & Skills Requirements

You must posses the following skills and knowledge:

Strategic and leadership skills
Ability to work collaboratively with internal and external stakeholders.
Good interpersonal skills.
Excellent problem-solving skills.
Strong report writing, communication and presentation skills.
Strong, negotiation skills and tact.
Proficient in using computers

Application Process:

Qualified candidates who are eager to contribute to the success of Zambezi Cashew Company Limited and are willing to be based in Mongu, Western Province, should submit their application.

All applications are online by clicking or typing in the web browser and completing the online form below:

https://forms.office.com/r/D7J9aLF7PY

The deadline for receiving applications shall be 17th October 2025.

Zambezi Cashew Company Limited is an Equal Employment Opportunity Employer