Customer Credit Consultant

Job description

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

The key purpose of this role is to manage key accounts reconciliation, ensuring accuracy and timeliness in financial reporting. The consultant will collaborate with major internal stakeholders to resolve discrepancies and optimize credit processes. This position plays a vital role in maintaining strong customer relationships and enhancing overall account management efficiency.

Key roles and responsibilities:

Timely follow up and collection of debt from customers.
Timely and accurate preparation and circulation of customer statements (weekly, monthly) to avoid delays in debt collection.
Avoid bad debt write-off by promptly collecting due payments from customers
Correct processing of all customers payments
Accurate contra of all customer accounts
Debtor days are to be maintained within the target
Maintain overall debtor balances are within budget
Release orders promptly and circulate the sales orders in suspense report to all relevant end-users to ensure optimization of sales
Circulate on a daily basis Cash Customers Report to relevant stakeholders
Reporting to Sales & Distribution on monthly basis on which customers are at risk
Accurately and timely posting of all incentives to the customers’ accounts
Filing of Documents securely optimize

Key attributes and competencies:

Dispute resolution
Manage Key Accounts Reconciliation
Collaboration with major internal stakeholders
Able to conduct customer account reconciliation
DSO analysis
General ledger reconciliation
Credit policy knowledge
Customer quarterly visitation, reconciliation and Balance Confirmation
 Credit Month end Reviews, DSO & Collection on Time KPI analysis,
Maintain Security deposit report, Month end journal preparation.

Minimum Requirements:

Diploma in Accounting, ACCA professional level or related field.
Credit management experience
Customer service skills
Problem solving
Good communication skills

Additional Information:

Band: IX

AB InBev is an equal opportunity employer, and all appointments will be made in-line with AB InBev employment equity plan and talent requirements. We are a company that promotes gender equality. Internal applicants require Line manager approval. Please note that only short-listed applicants will be contacted.

The advert has minimum requirements listed. Management reserves the right to use additional/relevant information as criteria for short-listing