Analyst – Remittance & Interoperability

Job description

The key responsibilities for this role include but not limited to the following:

CollectS, analyze, and interpret product, customer, and market data to provide actionable insights;
Prepares regular reports and dashboards on product performance, revenue trends, and key KPIs;
Monitors competitor activities and industry developments to identify risks and opportunities;
Supports the Product Manager in tracking the execution of product strategies and roadmaps;
Assists in evaluating product feasibility studies, business cases, and opportunity assessments;
Contributes to documenting product requirements, epics, and features in collaboration with Product Owners and delivery teams;
Tracks and monitor progress of product initiatives, escalating risks or blockers in a timely manner;
Assists in the development and execution of Go-To-Market (GTM) strategies for new product launches or enhancements;
Coordinates with marketing, technical, and operations teams to ensure smooth execution of product rollouts;
Supports in monitoring customer adoption, user experience, and feedback post-launch;
Liaises with cross-functional teams (Technology, Finance, Marketing, Operations, etc.) to align on deliverables;

Candidate Requirements

Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;
Bachelor’s Degree in Business, Economics, Computer Science, Statistics, Engineering, or a related field (mandatory)
3–4 years’ experience in fintech, banking, or telecommunications, with exposure to product management, business analysis, or financial services
Strong analytical skills with experience in data analysis, reporting, and performance monitoring
Understanding of digital financial services, remittances, payments, or mobile money
Familiarity with Agile methodologies and product lifecycle management
Proficiency in Excel, PowerPoint, and data visualization tools (e.g., Power BI, Tableau) is advantageous
Detail-oriented with strong problem-solving skills
Ability to work under pressure and manage multiple priorities
Strong interpersonal and communication skills for cross-functional collaboration
Proactive, self-driven, and adaptable mindset
Professional certifications in Product Management, Agile, or Business Analysis will be an added advantage
Experience supporting Go-To-Market execution for financial or digital products will be an added advantage
 Exposure to interoperability and cross-border remittance products will be an added advantage

Women are strongly encouraged to apply

To apply visit: jobs.zm@mtn.com

Candidates are mandated to answer the below on their cover page to the hiring Manager.

Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

Lead with Care
Can-do with Integrity
Collaborate with Agility
Serve with Respect
Act with Inclusion

Hand delivered or posted applications will not be accepted and the closing date for accepting applications is 07/10/2025

Should you not hear from us within fourteen (14) days from the closing date of this advertisement, you may consider your application to be unsuccessful.