Night Auditor

Job description

Livingstone, Zambia
Full-time
Company Location:  Royal Livingstone Victoria Falls Zambia Hotel by Anantara
Company Description

Exotic, luxurious and indigenous. Anantara’s unique destinations cater for everything from a relaxing city break to an extravagant once in a lifetime journey. Exciting opportunities bring Anantara’s heart-felt hospitality and sense of discovery to destinations across Asia and the Middle East.

Job Description

As a Night Auditor, you will be responsible for:Zambia job marketJob search platform

Coordinating and completing the night audit function in a timely and accurate manner
Ensuring all financial transactions of the hotel are conducted with the highest standards of honesty and integrity
Serving as the main point of contact for guests during night hours, providing exceptional customer service
Efficiently operating the Front desk during night shifts, including check-ins, check-outs, and addressing guest inquiries
Reconciling daily revenue and preparing various financial reports
Verifying and balancing all cashiers’ work for the day
Identifying and resolving any discrepancies in financial records
Monitoring and updating room inventory and rates
Processing end-of-day transactions and running system reports
Assisting with guest requests and complaints, ensuring prompt resolution
Maintaining security protocols and responding to emergencies as needed
Collaborating with other departments to ensure smooth hotel operations
Preparing handover notes for the morning shift
Continuously updating knowledge of hotel services, local attractions, and events to provide informed assistance to guests

You will play a crucial role in maintaining the financial accuracy and guest satisfaction of our establishment during night hours.

Qualifications
College diploma in hotel management, finance, or related field
Previous experience in Front Office or Night Audit role
Experience with Front Office Systems and property management software
Good level of English, both written and spoken
Strong mathematical and analytical skills
Excellent attention to detail and accuracy in financial transactions
Proficiency in Microsoft Office suite, particularly Excel
Ability to work independently and make decisions under pressure
Flexible schedule with availability to work night shifts, weekends, and holidays
Strong problem-solving and conflict resolution skills
Knowledge of cash handling procedures and financial reconciliation
Excellent customer service skills with a professional demeanour
Basic understanding of hotel operations and interdepartmental communication
Ability to maintain confidentiality of sensitive information
First Aid and CPR certification (preferred)
Additional Information

Full grade twelve school certificate

Three traceable referees with their emails and mobile numbers

Closing date: 3rd October 2025