Employer and vacancy source: Yango
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerYango
- LocationLusaka
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Yango
- Location
- Lusaka
- Posted
- September 30, 2025
- Job type
- Full Time
- Category
- Other
Website Yango
Job description
We are looking for a proactive Partner Support Team Lead to guide and develop our partner support specialists in Zambia. In this role, you will manage and mentor the team, enhance performance, and foster collaboration with cross-functional teams. This position is ideal for someone with leadership experience, strong communication skills, and a problem-solving mindset.
You will be responsible for:
Leading, supervising, and motivating a team of Partner Support Specialists
Holding regular formal and informal meetings with team members
Tracking and analyzing key performance metrics
Participating in the interviewing and hiring process to grow and strengthen the team
Maintaining communication and collaboration with cross-functional teams across the service
You might be a fit if you have:
Strong written and verbal communication skills in English
Experience working with teams (leadership experience will be an advantage)
Strong organizational and time-management skills
Basic proficiency with MS Office and Google Workspace