
Website Route Management (Pty)Ltd
Duties and responsibilities include but are not limited to:
Inspect trailers for structural, mechanical, electrical and air system damages to determine repair/replacement costs.
Prepare and deliver detailed repair quotations within 24 hours
Manage and respond to customer enquiries, service calls and urgent request 24/7.
Work closely with engineering and production teams to ensure efficient service delivery.
Oversee quality control checks before final trailer release and attend customer inspections.
Maintain customer relationship, address concerns proactively and support business growth.
Ensure confidentiality of all pricing, intellectual property and client information.
Requirements:
Grade 12
Strong analytical and problem-solving skills
Excellent customer service and communication abilities
Ability to work in a fast-paced, deadline-driven environment
Proactive mindset with a focus on quality and efficiency
Driver license essential
To apply for this job email your details to brandong@satb.co.za