Skip to content
Job alert

Customer Service Officer

Coffee Shop Lusaka, Zambia

Check whether this older listing is still open. It has no confirmed closing date and may no longer accept applications. Browse the latest jobs in Zambia.
Employer reference

Employer and vacancy source: Coffee Shop

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployerCoffee Shop
  • LocationLusaka, Zambia
  • Employer websitezambiajobalerts.com
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
Coffee Shop
Location
Lusaka, Zambia
Posted
September 10, 2025
Job type
Full Time
Category
Other
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.

Website Coffee Shop

Job description

We are looking for a Customer Service Officer to join our team in the Agriculture industry. The role involves handling customer inquiries, processing orders, managing accounts, and ensuring customer satisfaction while supporting the warehouse, sales and operations teams.

Key Responsibilities:

Attend to customer calls, inquiries, and complaints.
Process orders, invoices, and account updates.
Prepare reports and support sales representatives.
Follow up on overdue accounts and ensure compliance with credit policies.

Requirements:

Diploma or Degree in Business Administration, Marketing, Accounting, or related field.
2–4 years’ experience in customer service, credit control, or sales support.
Strong communication and organizational skills.
Proficiency in MS Office and ERP/POS systems.

How to Apply:
Send your CV and cover letter to coffeeshoplsk.hr@gmail.com by 15th September 2025.

🔔

Job alerts

Choose the jobs you want to hear about.

Your browser will ask for permission once.