Multiple Positions

Topstar Communications Company is seeking to recruit for the following positions:

1. Direct Sales Supervisor

Responsibilities:

Lead, supervise, and motivate the direct sales team to achieve individual and group sales targets.
Develop and implement effective sales strategies to increase market share.
Monitor daily sales activities, provide coaching, and support staff to improve performance.
Conduct regular training to enhance sales techniques and product knowledge.
Track, analyze, and report on sales performance metrics and Trends
Ensure excellent customer service and address client concerns promptly.

Qualifications & Experience:

Diploma/Degree in Sales, Marketing, Business Administration, or related field.
Minimum of 3 years’ experience in direct sales, with at least 1 year in a supervisory role.
Strong leadership and people management skills.
Excellent communication, negotiation, and presentation abilities.
Proven ability to meet and exceed sales targets.

2. Customer Care Representative (Intern)

Responsibilities:

Selling of company products in the business hall
Stock taking and stock reports
Provide accurate information on products and services.
Assist in resolving customer complaints and escalating issues when necessary.
Maintain proper records of customer interactions.
Support the customer care team in day-to-day tasks.

Qualifications

Diploma in any Business-Related courses
1 year experience in a similar role
Strong communication and interpersonal skills
Good problem-solving abilities and a positive attitude
Basic computer literacy (MS Office, email, internet)

I.T (Intern)

Network monitoring support
System and equipment checks
Documentation and reporting on systems
Support assistant for Regional Technicians and NOC technicians

Qualifications

Diploma or bachelor’s degree in computer engineering, Computer Science and Electrical Engineering, Networking and any related course
Work experience 0-1 year
Analytical, Adaptive and attention to detail

For applications please send your CV to  hrrecruitment@topstar.co.zm indicating the position as the subject of your email.